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eForms Review 2024

eForms is a highly reputable website offering estate planning forms and other legal documents. They enjoy a Trust Score of 4.8/5 on Trustpilot, which is based on over 2,500 eForms reviews. The company offers individual documents for $45 apiece, or you can opt for a $39 monthly plan or a $199 annual plan. Overall, this company does well against eForms competitors in terms of price and features.

Have you tried this company? How would you rate your experience?

Services:

  • Last will and testament
  • Living will
  • Living trust
  • Medical Power of Attorney
  • Financial Power of Attorney
  • + 3 more
  • Will Codicil
  • Revocation of Living Trust
  • Self-proving affidavit

Availability map:

Available in Hawaii Available in Hawaii Available in Hawaii Available in Hawaii Available in Hawaii Available in New York Available in Vermont Available in New Hampshire Available in Maine Available in Massachusetts Available in Connecticut Available in Rhode Island Available in New Jersey Available in Connecticut Available in Maryland Available in Oregon Available in Washington Available in Idaho Available in Wyoming Available in Montana Available in North Dakota Available in South Dakota Available in Nebraska Available in Kansas Available in Oklahoma Available in Texas Available in Minnesota Available in Iowa Available in Wisconsin Available in Missouri Available in Arkansas Available in Louisiana Available in Mississippi Available in Alabama Available in Tennessee Available in Georgia Available in Florida Available in South Carolina Available in North Carolina Available in Illinois Available in Michigan Available in Indiana Available in Kentucky Available in Ohio Available in Virginia Available in Pennsylvania Available in West Virginia Available in Nevada Available in Alaska Available in Alaska Available in Arizona Available in New Mexico Available in Utah Available in Colorado Available in California

Value for Money:

Very good

Official website:

Overall rating84.2%
  • star-100
  • star-100
  • star-100
  • star-100
  • star-50
Updated Jun 14, 2024
Not available via OWM

Pros and cons

  • Broad library of legal documents
  • Multiple download formats
  • Excellent customer service
  • State-specific documents
  • Free trial requires credit card
  • The subscription model is problematic for forgetful one-time users
 

Our Top-Rated Alternatives to eForms

1
Overall rating 98.6
  • star-100
  • star-100
  • star-100
  • star-100
  • star-100
Oldest Will Making Service
Services
  • Last will and testament
  • Living will
  • Living trust
  • Medical Power of Attorney
  • Financial Power of Attorney
  • + 3 more
  • Will Codicil
  • Amendment to Living Trust
  • Revocation of Living Trust
Pros and cons
  • Detailed forms and instructions
  • Includes 35 documents+2 books
  • Can use for multiple people
  • Regular updates as laws change
2
Overall rating 97.1
  • star-100
  • star-100
  • star-100
  • star-100
  • star-100
Best Selection of Features
Services
  • Last will and testament
  • Living will
  • Living trust
  • Medical Power of Attorney
  • Financial Power of Attorney
  • + 4 more
  • Will Codicil
  • Amendment to Living Trust
  • Revocation of Living Trust
  • Pet Guardian Trust
Pros and cons
  • Detailed final documents
  • Intuitive user interface
  • Easy to ask a lawyer or support
  • Good form builder
3
Overall rating 96.5
  • star-100
  • star-100
  • star-100
  • star-100
  • star-100
Excellent Customer Support
Services
  • Last will and testament
  • Living will
  • Living trust
  • Financial Power of Attorney
  • Will Codicil
  • + 1 more
  • Self-proving affidavit
Pros and cons
  • State-specific documents
  • Easy-to-understand process
  • Single document or subscription options
  • Offers a 7-day free trial

Editorial Notes

eForms.com is an online service that allows you to create various legal documents for your needs. The most popular documents include eForms power of attorney, last will and testament, a standard residential lease agreement or a month-to-month lease agreement if you decide to lease your home, a motor vehicle bill of sale form if you decide to sell your vehicle yourself, and more. All the forms and templates meet the state requirements. In case you need help while creating a legal document online, or have any eForms complaints, customer support agents are available by phone, by email, or via chat on the eForms website.

Credibility: Is eForms Legit?

Established in 2015
Registered in Miami, FL
Google Rating
  • star-100
  • star-100
  • star-100
  • star-100
  • star-100
BBB grade NR (NOT BBB ACCREDITED)

eForms service is relatively young compared to other online will makers on the market. The company was established in 2015. It is not accredited with the Better Business Bureau at the moment. However, the Google rating is pretty high, 4.9 stars out of 5. So, we can say yes, eForms.com is a legitimate site where you can create your will or other legal documents. All the legal forms and templates are available online, so you don’t have to download or install any software. You can create a single document for a set price or subscribe to a monthly or annual plan to create and store as many business, personal, and real estate documents as you need. You can also take advantage of the eForms trial plan to create an eForms will or any other document you need for free.

Is eForms safe? Is eForms secure?

All the personally identifiable information that you provide to eForms is stored on their secure servers in a controlled environment. The data is protected from unauthorized access, unintended use, or unforeseen disclosure. eForms encrypts all the personal and payment information during transmission to other websites using protocols such as Secure Socket Layer (SSL). Hence, we can say that eForms is a safe and secure will-maker.

Services and Pricing: Is eForms Free?

Unlike most other will makers, eForms provides numerous free estate planning documents templates that you can download for free. However, these templates are quite limited and provide only a basic outline of what your will, power of attorney, and other documents should look like. Free eForms templates are not customized to your unique situation or state laws. However, the website also allows customers to create reasonably priced, customized, state-specific documents by following their simple guided online interview. Here’s a list of estate planning document prices from eForms:

  • Monthly Plan: $39/month (Free seven-day trial)
  • Single Document: $45 (Lifetime access and revisions of one document)
  • Annual Plan: $199/year (Unlimited access to all legal documents for an entire year)

These are the services you can expect to find on eForms:

Services one-doc Package Subscription (Free for 7 days)
Last will and testament $45.00
Living will $45.00
Living trust $45.00
Medical Power of Attorney $45.00
Financial Power of Attorney $45.00
Will Codicil $45.00
Revocation of Living Trust $45.00
Self-proving affidavit $45.00
$39 / m

Last Will and Testament

Expresses the last wishes of the will creator upon their death. Divides property, establishes custody of minor children, and more.

Self-Proving Affidavit

A one-page document that certifies that witnesses observed the will creator signing their Last Will & Testament.

Living Wills

Establishes treatment options for its creator in the event of their incapacitation.

Power of attorney

Nominates an individual to make financial, medical, and other decisions on the behalf of its incapacitated creator.

eForms: Strengths

  • Free to use for the first seven days – Money is tight these days. So, whenever an opportunity to save money presents itself, you should consider taking it. eForms.com offers a seven day free trial for their services. As long as you cancel your subscription before the trial period ends, you pay nothing.
  • State-specific documents – In certain legal arenas, America can be a complicated mess. What’s kosher in one state can be completely illegal in another. eForms offer forms that are compliant with differences in state law. By clicking on your state, you’ll find documents that fit your jurisdiction.
  • Excellent customer service – This document creation service goes the extra mile for their paying customers. Real people answer the phone at eForms, and they are willing to contact customers outside normal business hours.
  • Quick and easy – With a clean design and clear prompts, drafting legal documents on this service is a simple process, and often takes less than 20 minutes.
  • Wide range of legal services – Besides selling wills and other estate planning forms to its customers, eForms also provides other legal services. If you have any other legal needs in personal or business matters, eForms can most likely offer a solution.

eForms: Weaknesses

  • eForms.com does not provide legal advice – While you can use eForms to create a will or power of attorney yourself by filling in templates that were developed and approved by lawyers, the company does not offer attorney consultations to assist with more complicated cases or check the documents you’ve created using the service. If you want to check the documents you’ve made with eForms, you can consult an outside attorney you trust.
  • The subscription model is problematic for forgetful one-time users – Many don’t question eForm’s claims as a “free” service. They provide their credit card, print off their documents, and forget about it. However, eForm’s Monthly Plan is a recurring billing option – that is, they ding you every month. This fact has led to some uncomfortable confrontations in the past.

Compare eForms

Payment structure Flat fee, Optional membership
Free trial 7 days
Guarantees Refund or exchange at company's discretion
States covered All states
Attorney Support No
Attorney Cost n/a

Online will making companies have numerous features that set them apart. They have varying pricing systems, offer different documents, and implement different policies when it comes to attorney consultations, customer support, refunds, free trials, etc. With over a dozen companies present on the market today, it can be hard to make sense of everything they offer and find the best option for you. This is why we singled out six different criteria most customers find important and determined how eForms fares against its competitors according to these criteria. You can find our comparison below.

8+ Docs 22.2% 5-7 Docs 38.9% 1-4 Docs 38.9%
Number of documents offered by different will makers
eForms offers 8 or more documents

Number of Documents Offered

When it comes to estate planning, eForms customers can create a last will and testament, living will, living trust, medical power of attorney, financial power of attorney, will codicil, revocation of living trust, and a self-proving affidavit. In addition to these, the company offers hundreds of different legal documents such as rental agreements, bills of sale, contracts, etc.

Subscription or one-doc 27.8% Subscription only 33.3% Package only 16.7% Package or one-doc 16.7% One-doc only 5.6%
Payment structure offered by different will makers
eForms offers subscription or one-doc payment options

Payment Structure

Like most of eForms’ competitors, the company offers several payment options for its customers. Users can choose to purchase a single document for $45. This price includes free lifetime access to the document and unlimited revisions. Meanwhile, people who need several forms can opt for a monthly plan which costs $39 per month after a free 7-day trial. Finally, users who frequently need to create legal documents and want to save money on attorney services can opt for an annual subscription plan, which costs $199 per year. The company also offers numerous free templates of legal documents, but these are fairly basic and they are not customized to the laws of each state.

No guarantee 38.9% Money-back guarantee 61.1%
Availability of money-back guarantees offered by different will makers
eForms does not offer a money-back guarantee

Guarantees

Unfortunately, eForms doesn’t offer a money-back guarantee, unlike many other companies in the industry. While customers can request a refund, the decision to issue it will ultimately be up to the company. However, you can take advantage of their free 7-day trial to make sure you like the service before paying for it.

No 50% Yes 27.8% By referral 22.2%
Availability of attorney support offered by different will makers
eForms does not offer attorney support

Attorney Support

eForms does not offer attorney support to its customers. Like with other will-making companies, you can use the eForms website to create legal documents (including estate planning forms) by yourself, using the guidelines on the company’s website. However, if you want to consult a lawyer regarding your specific situation, you will need to find an independent attorney and pay their fee. Users who want to have their last will and testament or other documents checked by a lawyer will also need to find an independent specialist.

Unlimited 38.9% Limited-time 38.9% Until subscription ends 22.2%
Free document update period offered by different will makers
eForms offers an unlimited free document update period

Free Document Update Period

eForms users who purchase individual documents from the company are allowed to make unlimited revisions to those documents. However, customers who purchase a monthly or annual subscription can only make changes to their documents as long as their subscription is active.

No 83.3% Yes 16.7%
Phone app availability offered by different will makers
eForms does not have a phone app

Phone App Availability

Unfortunately, eForms does not have a smartphone app for iOS or Android users. However, if you want to fill out documents using your phone or tablet, you can open their website in a mobile browser. This method is less convenient than using an app, but it still lets you get your paperwork done when you’re not at your desk.

Ease of Use

Instructions Yes
Output format PDF, Word, ODT
Turnaround Time Instant
PlatformWeb
Updates Unlimited
Usability is one of eForm’s greatest strengths. Thanks to this site’s no-nonsense design, straightforward navigation, and easy-to-understand prompts, most visitors have a great user experience. From start to finish, most complete their legal documents within 20 minutes. If you’ve never created legal documents before, you’re in luck, as eForms offers step-by-step tutorials. They explain the process without using a speck of jargon or legalese – a refreshing change from the status quo.

Customer Review Analysis

Before settling on an online estate planning company, it’s important to understand whether other customers had a positive experience with it. To help our customers better understand various estate planning options, we evaluated over 2,000 online reviews of different online will making companies, including eForms.These reviews were grouped into three categories: positive, negative, and neutral. Neutral reviews contained both positive and negative comments or were impartial in nature. At the same time, positive and negative reviews clearly communicated either positive or negative opinions about the service.

Distribution of eForms reviews compared to industry-wide average

After analyzing dozens of eForms reviews posted by customers online, we found that the proportion of positive reviews received by eForms was roughly average for the industry. At the same time, the company received significantly fewer negative reviews than its competitors but more mixed reviews than the average number for the industry.

eForms
Industry Average
93%
90%
Positive, %
0%
8%
Negative, %
7%
2%
Mixed, %
Data was compiled from 1938 reviews about 17 different companies across 7 review sites. eForms had 83 reviews

Most frequently given reasons for liking or disliking eForms

Another goal of our analysis was to understand what exactly customers like and dislike about different online will makers. To do this, we compiled the most frequently mentioned reasons reviewers gave for liking or disliking the company. A significant number of eForms users praised the company’s helpful customer support and well-designed documents and lauded the service for being easy and convenient to use. In fact, the number of reviews that mentioned all of these advantages was significantly higher than that for other companies. This suggests that eForms customers have found a lot of advantages in the service. The few reviews that mentioned negative aspects of eForms talked about the inconvenient user interface, high price, and unclear instructions.

Positive
eForms
Industry Average
26%
11%
Helpful client support
17%
32%
Easy to use
13%
10%
Well-designed documents
Negative
eForms
Industry Average
2%
0%
Inconvenient interface
1%
1%
Unreasonably high price
1%
0%
Need card for free trial
Data was compiled from 3611 apparent reasons from 1938 reviews. eForms data had 198 reasons in 83 reviews

Distribution of reviews by service type

In addition to allowing users to create estate planning documents, eForms also features a variety of other legal documents. Thus, it is important to understand what types of services customers referenced in their reviews. Unfortunately, only a small percentage of all reviews specifically talked about eForms’ estate-related documents, while about a quarter of reviewers referenced non-estate-related forms. The majority of reviewers didn’t specify what types of documents they used.

eForms
Industry Average
8%
42%
Estate related
19%
13%
Non estate related
72%
44%
Unknown
Data was compiled from 1938 reviews about 17 different companies across 7 review sites. eForms had 83 reviews

Unique Functions Offered by eForms

eForms offers its customers more than just will creation services. Below, we’ve listed some of the unique ways they differ from their competitors:

Step-by-step tutorials

The average person on the street doesn’t have an LLB. So, the process of creating/filling out legal documents, sans lawyer, can be intimidating. eForms has your back, as they guide you through every step of making your own Last Will & Testament.

Comprehensive legal document coverage

People don’t just need wills – throughout their life, they need a variety of legal documents. From rental agreements to bills of sale, eForms has you covered.

Electronic Signature

There are two ways to sign an eForm document: electronic signature and handwritten signature. In the first case, you don’t have to print out your document. You will sign it with your computer mouse, and your signature will be officially valid. It is only available for applicable documents.

Efficient customer support

Don’t spend your life on hold, or waiting for an e-mail response. Instead, use eForms’ online chat client. This way, you can access customer service far quicker than the other options.

FAQ

Do I need to subscribe to eForms in order to create documents?
There is a 7-day free trial, after which you can have a monthly subscription for $39/month or an annual subscription for $199/year. Alternatively, you can just purchase a single document for $45 with lifetime access and revisions.
How long does it take to create an online document with eForms?
Usually, it takes about 20 minutes from start to finish to create a straightforward legal document. It may take longer if you need to customize it or to talk to customer support.
Are there tutorials I can use to create legal documents on eForms?
Yes, one of the unique features of eForms is that they guide you through every step of online document-making with their tutorials created for people who don’t have a degree in law and don’t speak the lawyer jargon.
Can I make changes to my documents?
Yes. To edit your documents online, you can go to My Documents, select the More button, and click Edit.
Why do I need a credit card for a free trial?
This is a universal rule for all free trials. The credit card is not charged within the trial period, but it will be charged right after it expires if you don’t cancel your subscription.

Bottom Line

To summarize our eForms review and answer the question “Is eForms a legitimate site?”, we can say that eForms.com is a safe and legitimate site and a very useful legal document service. You can use eForms to quickly and effectively create legal documents online for your personal and business needs. All you need to do is register an account, select your form, answer simple questions, print the completed form out, sign it, and get witness signatures if it’s required by the law.

eForms offers excellent value to anyone who drafts legal documents frequently. These parties include landlords, entrepreneurs, and regular people. There is a free 7-day free trial for those who want to see how it works or just need a couple of documents. However, the majority of customers decide to keep the annual subscription because eForms cost is quite reasonable.

Ratings

Credibility
  • star-100
  • star-100
  • star-100
  • star-100
  • star-50
Services
  • star-100
  • star-100
  • star-100
  • star-100
  • star-50
Usability
  • star-100
  • star-100
  • star-100
  • star-100
  • star-50
Features
  • star-100
  • star-100
  • star-100
  • star-100
  • star-50

Total
  • star-100
  • star-100
  • star-100
  • star-100
  • star-50
Not available via OWM
See Our Top-Rated Alternatives