Gentreo Review 2023
Founded in 2018, Gentreo is a relatively new estate planning service. The company uses the Secure Socket Layers (SSL) protocol to encrypt sensitive data like credit card information. Their service is subscription-based, with prices starting at $100 per year for the Gold Plan. All in all, this is a good choice for those who need a long-term estate planning solution.
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Pros and cons
Our Top-Rated Alternatives to Gentreo
Editorial Notes
With Gentreo, you can create, store, and share your last will and testament to protect the people, pets, and things you care most about. Once you create your will and other legal documents with Gentreo, you can securely store and share them online and make as many updates as needed as your life changes. The documents you can create with Gentreo include your Will, Health Care Proxy, Power of Attorney, Pet Power of Attorney, and more.
Credibility: Is Gentreo legit?
| Established in | 2018 |
|---|---|
| Registered in | Quincy, MA |
| Google Rating | n/a |
| BBB grade | A+ (Accredited) |
Gentreo is a relatively new addition to the online will makers family. The company started to provide services online in 2018. However, it has already created a solid reputation with customers all across the country. The company is accredited with the Better Business Bureau. It has an A rating and zero complaints.
Is Gentreo safe? Is Gentreo secure?
Gentreo is making every effort to keep your information safe and secure. In case your personal information (such as a credit card number) is transmitted to another website, all the data is encrypted with the Secure Socket Layers (SSL) protocol, which is the industry standard. So, we can definitely say that Gentreo is safe and secure, and can be trusted with your personal information.
Gentreo Services and Pricing
Gentreo has two plans users can choose from. The Gold Plan costs $100 for the first year and $50 for each subsequent year, and includes a last will and testament, living trust, power of attorney, health care proxy, and pet guardianship documents. In addition to these documents, customers who purchase this plan also go through a coach-assisted onboarding session. Gold Plan customers also enjoy additional features and materials. These include access to document storage in Gentreo’s Secure Digital Vault, annual estate plan checkups, free document changes, detailed action plans, and funeral wishes forms. Gentreo also has a network of partner lawyers who can provide paid legal consultations when needed.
Gentreo’s Platinum Plan costs $500 for the first year and $100 for each subsequent year. This plan includes everything contained in the Gold Plan, plus a one 1-hour coaching session with a Gentreo lawyer, one free notarization session every year, and the ability to create one video message for your family annually. Additionally, Gentreo will carry out verification of key people and information related to your estate plan if you are a Platinum member.
| Services | one-doc | Package | Subscription |
|---|---|---|---|
| Last will and testament | |||
| Living trust | |||
| Medical Power of Attorney * | |||
| Financial Power of Attorney | |||
| Pet Guardian Trust | |||
| Pet Power of Attorney | |||
| $100 / y |
Last Will and Testament
Living Trust
Health Care Proxy
Power of Attorney
Pet Power of Attorney
Pet Trust
Attorney Support
Gentreo: Strengths
Gentreo: Weaknesses
Compare Gentreo
| Payment structure | Optional membership |
|---|---|
| Free trial | 7 days |
| Guarantees | No |
| States covered | All states |
| Attorney Support | By referral |
| Attorney Cost | Determined by attorney |
With so many companies offering online will creation services, it can be very challenging to find an option that suits you. This is why we’ve analyzed all online will makers on several key criteria and put together charts that show you how different companies compare to their competitors. You can find these charts in all of our online will maker reviews. The section below shows how Gentreo stacks up against its competition when it comes to the number of documents offered by the company, its payment structure, guarantees, attorney support, free document update period, and phone app availability.
Number of Documents Offered
Gentreo offers its customers five different estate planning documents, including a last will and testament, a living trust, and medical, financial, and pet powers of attorney. This list of options is somewhat smaller compared to what Gentreo’s competitors offer, but it’s still enough for people who want to create a basic estate plan that addresses some of the most common legal needs. Plus, the company states that they have plans to expand their document selection in the near future.
Payment Structure
Gentreo uses a subscription model to sell its services. By paying $100 for the first year and $50 per subsequent year, you will get access to all documents offered by this company, which is very affordable compared to their competitors’ offers. This option is called the Gold Plan. The other option is called the Platinum Plan, which costs $500 for the first year and $100 for each year after that, and includes more tech support and some special features like an annual notarization session. One drawback is that Gentreo does not sell documents individually, which is inconvenient for customers who only want one or two forms.
Guarantees
Unlike most other estate planning companies, Gentreo does not have a money-back guarantee. This means that if you purchase their year-long subscription and end up being disappointed with it, you most likely won’t be able to get a refund. Therefore, we suggest that you make sure to do your research and read customer reviews before you purchase this service.
Attorney Support
If they don’t have attorney support: This estate planning service does not have lawyers on staff or in its network to offer attorney support to its customers. This means that if you purchase a Gentreo subscription, create documents using this service, and then decide that you want them to be checked by a licensed lawyer, you will need to find an independent attorney in your area and pay their fees. If they have attorney support: This estate planning service does not provide free attorney consultations. However, Gentreo has a network of lawyers for customers to choose from. This means that if you purchase a Gentreo subscription, create documents using this service, and then decide that you want them to be checked by a licensed lawyer, you will be able to find a qualified specialist on their website. However, you will still have to pay the attorney’s fee.
Free Document Update Period
People who purchase Gentreo’s 1-year subscription will have the opportunity to create and amend their estate planning documents without any extra charges, as long as the subscription remains active. This is a very good offer that many customers will appreciate. However, a few estate planning companies also offer unlimited document updates, so they may be worth considering as well.
Phone App Availability
Currently, Gentreo does not offer a smartphone app for users who want to fill out their legal forms on the go. However, you can still use a mobile browser to view their website, fill out documents, review information, etc. At the same time, if you prefer to use an app, you can choose one of Gentreo’s competitors such as Rocket Lawyer.
Ease of Use
| Instructions | Yes |
|---|---|
| Output format | |
| Turnaround Time | Instant |
| Platform | Web |
| Updates | Limited-time |
Amidst all the free will creation sites out there, Gentreo has positioned themselves as a quality paid option. Because of this, their process takes a little longer – about 20-30 minutes will do. However, questions and prompts are easy-to-understand, as is navigation.
Like its competitors, Gentreo makes will creation a relatively frictionless process. The company uses the best will maker software, which makes the process of creating legal documents easy and enjoyable. One downside of this company is that they don't offer a live chat, only a chat bot. So if you have any questions as you're making your documents, you will need to call or email their customer support.
Unique Functions Offered by Gentreo
Gentreo offers some unique tools to their customers. They include the following:Pet Plan
Digital Family Vault
Resource Center
FAQ
Bottom Line
Gentreo is regularly being changed and updated, as is this Gentreo review. This company is a good option for people who need attorney help and want to make or change estate planning documents over the course of an entire year or even longer. But if you are just looking to create a few documents in a short time span, you might be better off choosing another will-making service. In addition, if you choose to go with Gentreo but only want to use the platform for one year, you’ll have to remember to cancel your subscription. Without this, the company will automatically charge your card a subscription fee for an additional year.
Overall, Gentreo is a legit and reasonably priced option for people who are looking for a long-term estate planning solution, or for those who need a comprehensive pet estate plan.
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