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Of all the will creation services out there, Gentreo is one of the youngest and most promising of the bunch. They only started operations in 2018, but so far, they’ve made a great first impression. There are, relatively, fewer Gentreo reviews online - which isn’t shocking, as they are a two-year-old startup. However, according to the Better Business Bureau, they have an A rating, with no customer complaints.
Is Gentreo a legit will creation service? In this review, we’ll examine which documents does Gentreo offer, their pricing structure, and upsides/downsides. By the end of this Gentreo review, you’ll know whether this service is a good fit for your requirements.
With Gentreo, you can create, store, and share your last will and testament to protect the people, pets, and things you care most about. Once you create your will and other legal documents with Gentreo, you can securely store and share them online and make as many updates as needed as your life changes. The documents you can create with Gentreo include your Will, Health Care Proxy, Power of Attorney, Pet Power of Attorney, and more.
Credibility: Is Gentreo legit?
Established in
2018
Registered in
Quincy, MA
Google Rating
n/a
BBB grade
A (Accredited)
Gentreo is a relatively new addition to the online will makers family. The company started to provide services online in 2018. However, it has already created a solid reputation with customers all across the country. The company is accredited with the Better Business Bureau. It has an A rating and zero complaints.
Is Gentreo safe? Is Gentreo secure?
Gentreo is making every effort to keep your information safe and secure. In case your personal information (such as a credit card number) is transmitted to another website, all the data is encrypted with the Secure Socket Layers (SSL) protocol, which is the industry standard. So, we can definitely say that Gentreo is safe and secure, and can be trusted with your personal information.
Gentreo Services and Pricing
Gentreo offers estate planning document services on a subscription basis. At present, they charge $9.99 per month or $99.99 per year. The annual rate is cheaper overall, but if you have limited will creation needs, monthly may be the better option.
Below, we’ve outlined the services that Gentreo offers its customers:
Services
one-doc
Package
Subscription (Free for 7 days)
Last will and testament
Living trust
Medical Power of Attorney *
Financial Power of Attorney
Pet Power of Attorney
$9.99 / m
* Healthcare Proxy
Last Will and Testament
Outlines the last wishes of its creator upon their death. These include how they want to divide their property, who they want caring for their children, and so forth.
Living Trust
Holds assets in a trust so that they don’t have to go through the probate process.
Health Care Proxy
Names the person who makes decisions on your behalf, should you become incapacitated.
Power of attorney
Authorizes a person to make financial decisions for you, in the event of your incapacitation.
Pet Power of Attorney
Names the person who will care for your pets, should you become incapacitated.
Gentreo: Strengths
They keep up with changing laws – The legal profession is complicated enough on its own. But, consider all the laws that differ between states, and it becomes an unholy mess. Thankfully, Gentreo works hard every day to stay on top of changing laws. That way, this company can assure you that your Last Will & Testament will be legally-binding, no matter when you make it.
Family/friends can easily access documents – Family emergencies are filled with emotion. Gentreo makes things easy on your executor/representative by making your documents accessible with a single click.
Easy-to-understand process – When creating your will, prompts are easily understandable. If you have your information in front of you, you can finish your document in 20 minutes.
They offer Pet Power of Attorney – These days, most people view their pets as an equal member of their family. So, Gentreo offers a Pet Power of Attorney document that names your pet’s caretaker. It’s an innovative touch you’d expect from a company with cultural savvy.
Gentreo: Weaknesses
Inexperience – Gentreo has only been in business for two years. With that comes risk, as startups have less working capital.
Selection is somewhat limited – Gentreo is only two years old. As a result, their current product lineup is rather thin compared to their competition. That said, they do plan to offer additional services in the years ahead.
Compare Gentreo
In this section, we’ve listed several prominent competitors of Gentreo so that you could compare different online will maker reviews on various key points. For example, Gentreo does not offer any Attorney Support, but you can get these services at Rocket Lawyer. Like many of its competitors who have monthly or annual subscriptions, Gentreo charges a monthly fee for creating and storing legal documents on the website. Similar to many other will makers on the market, Gentreo offers state-specific forms in all 50 states.
Amidst all the free will creation sites out there, Gentreo has positioned themselves as a quality paid option. Because of this, their process takes a little longer – about 20-30 minutes will do. However, questions and prompts are easy-to-understand, as is navigation.
Like its competitors, Gentreo makes will creation a relatively frictionless process. The company uses the best will maker software, which makes the process of creating legal documents easy and enjoyable.
Unique Functions Offered by Gentreo
Gentreo offers some unique tools to their customers. They include the following:
Resource Center
Estate planning, like all legal topics, is full of jargon and legalese. In their resource center, Gentreo demystifies them through no-nonsense explanations.
Digital Family Vault
In an emergency, easy access to medical, financial, and other personal information is crucial. The Digital Family Vault keeps everything in one place.
Live Chat
Don’t want to wait on hold, or for an e-mail response forever? Connect with a Gentreo CSR in seconds with their Live Chat app.
FAQ
Can I get online help while creating my will with Gentreo?
Yes, you can contact Gentreo customer service via chat on their website, by phone, or via email.
What kind of legal documents can I create with Gentreo?
You can create a Will, a Trust, a Power of Attorney, a Health Care Proxy, and a Pet Power of Attorney.
Is Gentreo more expensive than other companies?
No, Gentreo is moderately priced at $9.99 per month or $99.99 annually. Other companies may charge $39 per month, while some online will makers are completely free.
Are Gentreo templates state-specific?
Yes, all Gentreo legal documents were created by experienced attorneys and consider the laws of your state.
Is it safe to store my legal documents at Gentreo?
Yes, Gentreo has created a Secure Digital Vault where your documents are well-protected while you can easily access them and update them at any time.
Bottom Line
Gentreo is still a work in progress, as is this Gentreo review. As we speak, they are in the process of creating pricier tiers that offer even more value. However, if you’re looking for estate planning basics, they’ve got what you need. While they aren’t free, they offer good quality for their price plus some unique features. Overall, Gentreo is a legit and reasonably priced option for online will making.
