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Gentreo is one of the youngest and most promising will creation services out there. The company only started operating in 2018, so there are relatively few Gentreo reviews online. However, they've made a good first impression on the market and, according to the Better Business Bureau, they have an A rating, with no customer complaints.
Is Gentreo a legit will creation service? In this Gentreo review, we’ll examine which documents does Gentreo offer, their pricing, and pros/cons.
With Gentreo, you can create, store, and share your last will and testament to protect the people, pets, and things you care most about. Once you create your will and other legal documents with Gentreo, you can securely store and share them online and make as many updates as needed as your life changes. The documents you can create with Gentreo include your Will, Health Care Proxy, Power of Attorney, Pet Power of Attorney, and more.
Credibility: Is Gentreo legit?
Established in
2018
Registered in
Quincy, MA
Google Rating
n/a
BBB grade
A+ (Accredited)
Gentreo is a relatively new addition to the online will makers family. The company started to provide services online in 2018. However, it has already created a solid reputation with customers all across the country. The company is accredited with the Better Business Bureau. It has an A rating and zero complaints.
Is Gentreo safe? Is Gentreo secure?
Gentreo is making every effort to keep your information safe and secure. In case your personal information (such as a credit card number) is transmitted to another website, all the data is encrypted with the Secure Socket Layers (SSL) protocol, which is the industry standard. So, we can definitely say that Gentreo is safe and secure, and can be trusted with your personal information.
Gentreo Services and Pricing
Gentreo has two plans users can choose from. The Gold Plan costs $100 for the first year and $50 for each subsequent year, and includes a last will and testament, living trust, power of attorney, health care proxy, and pet guardianship documents. In addition to these documents, customers who purchase this plan also go through a coach-assisted onboarding session. Gold Plan customers also enjoy additional features and materials. These include access to document storage in Gentreo’s Secure Digital Vault, annual estate plan checkups, free document changes, detailed action plans, and funeral wishes forms. Gentreo also has a network of partner lawyers who can provide paid legal consultations when needed.
Gentreo’s Platinum Plan costs $500 for the first year and $100 for each subsequent year. This plan includes everything contained in the Gold Plan, plus a one 1-hour coaching session with a Gentreo lawyer, one free notarization session every year, and the ability to create one video message for your family annually. Additionally, Gentreo will carry out verification of key people and information related to your estate plan if you are a Platinum member.
Services
one-doc
Package
Subscription
Last will and testament
Living trust
Medical Power of Attorney *
Financial Power of Attorney
Pet Guardian Trust
Pet Power of Attorney
$100 / y
* Healthcare Proxy
Last Will and Testament
Outlines the last wishes of its creator upon their death. These include how they want to divide their property, who they want caring for their children, and so forth.
Living Trust
Holds assets in a trust so that they don’t have to go through the probate process.
Health Care Proxy
Names the person who makes decisions on your behalf, should you become incapacitated.
Power of Attorney
Authorizes a person to make financial decisions for you, in the event of your incapacitation.
Pet Power of Attorney
Names the person who will care for your pets, should you become incapacitated.
Pet Trust
Use a pet trust to set aside funds for the care of your pets.
Attorney Support
Gentreo has a network of licensed estate planning attorneys who can assist the company’s clients when requested. A free one-hour attorney consultation is included in the Platinum Plan, but customers who purchase the Gold Plan will need to pay for this service out-of-pocket.
Gentreo: Strengths
They keep up with changing laws – The legal profession is complicated enough on its own. But, consider all the laws that differ between states, and it becomes an unholy mess. Thankfully, Gentreo works hard every day to stay on top of changing laws. That way, this company can assure you that your Last Will & Testament will be legally-binding, no matter when you make it.
Family/friends can easily access documents – Family emergencies are filled with emotion. Gentreo makes things easy on your executor/representative by making your documents accessible with a single click.
Easy-to-understand process – When creating your will, prompts are easily understandable. If you have your information in front of you, you can finish your document in 20 minutes.
Comprehensive solution for responsible pet owners – Gentreo is the only company that offers an estate planning package tailored specifically to pet owners. This package includes a pet power of attorney, pet trust, and pet information sheet.
Gentreo: Weaknesses
Only annual plans are available – Gentreo doesn’t offer monthly subscription plans or single documents, so if you want to use this service, you will have to purchase one of the company’s annual plans. This may be inconvenient for people who just need one or two documents.
Documents are deleted once you cancel your subscription – Gentreo deletes all the documents you’ve created as soon as your subscription ends, so if you want to reactivate the subscription in the future, you will need to make all documents once again.
Platinum Plan cost – the Platinum Plan costs $500 for the first year and $100 for each subsequent year, which is quite steep for online estate planning services. This plan is also much more expensive than the Gold Plan, but the additional features might be worth the price difference, depending on your particular needs.
Compare Gentreo
In this section, we’ve listed several prominent competitors of Gentreo so that you could compare different online will maker reviews on various key points. For example, Gentreo does not offer any Attorney Support, but you can get these services at Rocket Lawyer. Like many of its competitors who have monthly or annual subscriptions, Gentreo charges an annual fee for creating and storing legal documents on the website. Similar to many other will makers on the market, Gentreo offers state-specific forms in all 50 states.
Amidst all the free will creation sites out there, Gentreo has positioned themselves as a quality paid option. Because of this, their process takes a little longer – about 20-30 minutes will do. However, questions and prompts are easy-to-understand, as is navigation.
Like its competitors, Gentreo makes will creation a relatively frictionless process. The company uses the best will maker software, which makes the process of creating legal documents easy and enjoyable. One downside of this company is that they don't offer a live chat, only a chat bot. So if you have any questions as you're making your documents, you will need to call or email their customer support.
Unique Functions Offered by Gentreo
Gentreo offers some unique tools to their customers. They include the following:
Pet Plan
For $49 per year, you can prepare a comprehensive pet plan which includes a pet trust, pet information sheet, and pet power of attorney to ensure that your pet is well taken care of in any situation.
Digital Family Vault
In an emergency, easy access to medical, financial, and other personal information is crucial. The Digital Family Vault keeps everything in one place.
Resource Center
Estate planning, like all legal topics, is full of jargon and legalese. In their resource center, Gentreo demystifies them through no-nonsense explanations.
FAQ
Can I get online help while creating my will with Gentreo?
Customers can get help from a Gentreo Coach via live chat or phone. These specialists can offer advice on how you can get the most out of your Gentreo plan, and they can also help you get acquainted with all the features and opportunities the platform offers. For Gold Plan members, this service costs $50 per hour after a free 15-minute onboarding session, while Platinum Plan members can enjoy a free 30-minute onboarding session and 2 free hours of consultations every year.
What kind of legal documents can I create with Gentreo?
You can create a Will, a Trust, a Power of Attorney, a Health Care Proxy, and a Pet Power of Attorney.
Is Gentreo more expensive than other companies?
No, Gentreo is moderately priced at $100 annually. Other companies may charge $39 per month, while some online will makers are completely free.
Are Gentreo templates state-specific?
Yes, all Gentreo legal documents were created by experienced attorneys and consider the laws of your state.
Is it safe to store my legal documents at Gentreo?
Yes, Gentreo has created a Secure Digital Vault where your documents are well-protected while you can easily access them and update them at any time.
Bottom Line
Gentreo is regularly being changed and updated, as is this Gentreo review. Gentreo is a good option for people who don't need attorney help and want to make or change estate planning documents over the course of a year or longer. But if you are just looking to create a few documents in a short time span, you might be better off choosing another company. In addition, if you choose to go with Gentreo but only need the platform for one year, you’ll have to remember to cancel your subscription to avoid getting charged for an additional year.
Overall, Gentreo is a legit and reasonably priced option for people who are looking for a long-term estate planning solution, or for those who need a comprehensive pet estate plan.
