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LegalZoom Review 2021

For over 20 years, LegalZoom has been making legal help affordable and accessible for millions of Americans. This company uses modern technology to provide its clients with customized legal forms for estate planning, business matters, and other legal matters. Plus, the company has its own network of lawyers who can provide LegalZoom customers with legal advice and representation at an affordable price. Find out everything you need to know about this will maker in our Legal Zoom review.

Services:

  • Last will and testament
  • Living will
  • Living trust
  • Medical Power of Attorney
  • Financial Power of Attorney
  • + 1 more
  • Pet Power of Attorney

Availability map:

Available in Hawaii Available in Hawaii Available in Hawaii Available in Hawaii Available in Hawaii Available in New York Available in Vermont Available in New Hampshire Available in Maine Available in Massachusetts Available in Connecticut Available in Rhode Island Available in New Jersey Available in Connecticut Available in Maryland Available in Oregon Available in Washington Available in Idaho Available in Wyoming Available in Montana Available in North Dakota Available in South Dakota Available in Nebraska Available in Kansas Available in Oklahoma Available in Texas Available in Minnesota Available in Iowa Available in Wisconsin Available in Missouri Available in Arkansas Available in Louisiana Available in Mississippi Available in Alabama Available in Tennessee Available in Georgia Available in Florida Available in South Carolina Available in North Carolina Available in Illinois Available in Michigan Available in Indiana Available in Kentucky Available in Ohio Available in Virginia Available in Pennsylvania Available in West Virginia Available in Nevada Available in Alaska Available in Alaska Available in Arizona Available in New Mexico Available in Utah Available in Colorado Available in California

Value for Money:

Average
Overall rating89.7%
  • star-100
  • star-100
  • star-100
  • star-100
  • star-75
Updated Aug 27, 2021
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Pros and cons

  • Suitable for complex situations
  • 60-day satisfaction guarantee
  • Extended customer services hours
  • Comprehensive attorney support
  • Multiple legal products and service
  • Somewhat outdated design and interface

Editorial Notes

There are at least four reasons why LegalZoom customers continue to choose it for online will making. First, it is convenient. You can create and complete your last will from the comfort of your own home at the most convenient time. Second, it is trusted. The company claims that every 4 minutes someone uses LegalZoom services. Third, it is fast and easy. There is a step-by-step process that has allowed many LegalZoom will maker software users to create a will in under 15 minutes. Finally, LegalZoom offers accessible legal advice. The customers can rely on guidance from highly-rated lawyers from the company’s vetted network.

Credibility: Is LegalZoom legit?

Established in 2001
Registered in Glendale, CA
Google Rating
  • star-100
  • star-100
  • star-100
  • star-100
  • star-0
BBB grade A+ (Accredited)

LegalZoom is a well-known company in the online will market. It was established 20 years ago, in 2001. Today LegalZoom is a reputable company that serves thousands of clients. It is accredited with the Better Business Bureau with an exceptional rating of A+. Out of many estate planning services that LegalZoom offers to its customers, the main ones are Basic Last Will, Comprehensive Last Will, and Estate Plan Bundle. Many LegalZoom reviews note how easy it is to create documents using this website. All you need to do is answer a series of questions on the LegalZoom website. They will create the document based on your answers.

Is LegalZoom safe? Is LegalZoom secure?

LegalZoom takes all reasonable steps to protect customers’ information and maintain security. They protect all the personal and financial information and overall make sure that all LegalZoom services are safe and secure.

LegalZoom.com Services and Pricing

When it comes to purchasing LegalZoom services, you have several options. First of all, you can buy separate documents. This is ideal when you only need one form, and you can also make unlimited changes to your document free of charge for 30 days without the need for any Legal Zoom promo codes. The second option is buying a package of comprehensive documents. Each of these documents comes with a discounted 2-week subscription to attorney consultations. You can cancel this subscription after 2 weeks if you no longer need it, or continue the subscription, paying full price for the service.

Finally, the company also offers two document packages: the Last Will Estate Plan and the Living Trust Estate Plan. Both packages include unlimited revisions and free legal consultations for 1 year. After that, you will need to cancel your subscription to attorney consultations if you are no longer using that service, or you will begin getting billed for it.

Services one-doc Package 1 Last Will Estate Plan Package 2 Living Trust Estate Plan Subscription
Last will and testament $89.00
Living will $39.00
Living trust $279.00
Medical Power of Attorney *
Financial Power of Attorney $35.00
Pet Power of Attorney $39.00
$179 $329
* Medical Power of Attorney is included with the Living Will

Wills and Trusts and Family

Will/Trust Package, Last Will and Testament, Living Trust, Living Will, Power of Attorney, Divorce Deed + more

Business

LLC, Incorporation, DBA/Business Names, Sole Proprietorship + more

Intellectual Property

Trademark Registration, Trademark Search, Copyright Registration + more

Contracts and Agreements

Nondisclosure Agreements. Bill of Sale, Promissory Notes + more

Attorney Support

As a part of your membership, you can have access to the vetted network of attorneys in all 50 states without the need for a Legal Zoom coupon.

LegalZoom: Strengths

  • Credible – LegalZoom is a huge name in this industry, and everyone knows it for a reason. LegalZoom has been operating for 19 years by experts and continues to build on their great reputation. The company is unequivocally reliable and provides authentic service.
  • Money-back guarantee – LegalZoom has a 60-day money-back guarantee that ensures the customer is happy with the service before parting with their money for good.
  • Suitable for complex situations – Online will-makers are often denounced as being too basic and not accommodating complex scenarios. LegalZoom’s 265 on-demand legal advice along with free revisions means that there’s great guidance for huge changes and unique circumstances in your life.
  • Other legal help – LegalZoom has perhaps the largest catalog of legal products and services on offer than any of its competitors. With 35 business products, 20 will, trust and family products, 13 intellectual property products, and over 200 contracts and agreements to use. To top it off, there’s also legal advice in which you can speak to an attorney.

LegalZoom: Weaknesses

  • Customer Support – On paper, LegalZoom has good hours for their customer phone support, as well as email. However, LegalZoom.com reviews repeatedly suggest that the quality of the customer service isn’t up to scratch with long wait times and delays in paperwork filing.
  • Price – Legal Zoom isn’t necessarily the most expensive online law firm, but they’re not cheap either. Today, Legal Zoom will cost is set at $89, which is quite pricey and may put off a large demographic who are looking for low-cost alternatives to an attorney. Further, a Living Trust Estate Plan is $329. You might be able to save some money if you have a Legal Zoom promo code.

Compare Legal Zoom

In case you are interested in a detailed comparison of LegalZoom versus its main competitors, please visit our will maker comparison pages: Nolo vs LegalZoom and Rocket Lawyer vs LegalZoom. Similar to Rocket Lawyer, LegalZoom offers attorney consultation on their website. It is included in your monthly or annual subscription, or you can purchase it separately. There is a flat fee that you will need to pay for each document and each consultation, and you can buy them as a package with a 100% Satisfaction Guarantee. Your subscription will be automatically renewed until canceled. You can also find many other companies like LegalZoom on our website.

Payment structure Flat fee
Free trial No
Guarantees 60-day money-back guarantee
States covered All states
Attorney Support Yes
Attorney Cost Included in subscription

Ease of Use

Instructions Yes
Output format PDF
Turnaround Time Instant
PlatformWeb
Updates Yes

LegalZoom arguably built its reputation and presence in the market by being very accessible. This meant offering a very easy-to-use document creator. Your experience with LegalZoom, apart from some inconsistent customer service, will be painless, as evidenced by many positive Legal Zoom reviews online. Wills can be created within 15 minutes, and if you are unsure of anything, and a consultation with an attorney is available, if you need any legal assistance. According to many online will maker reviews, the software used at LegalZoom cannot be topped.

Unique Functions Offered by LegalZoom.com

Below are some of the great functions offered by LegalZoom.

Legal Advice

LegalZoom offers plenty of legal advice unlike many of its competitors. There are Document Reviews for $39, Estate Plan Bundle, attorney consultations, and a large attorney directory available.

Unlimited revisions for 1 year

Customers who purchase the Last Will Estate Plan or Living Trust Estate Plan can make unlimited revisions to their documents for 1 year at no extra cost. This means that you can keep your will and other documents relevant and up-to-date.

Attorney Assist

A great feature that many companies lack is expert guidance. Even with the $179 Last Will plan, customers have access to 1 year of legal questions related to the plan to experienced attorneys.

FAQ

How long does it take to create a will with LegalZoom?
It takes only about 15 minutes to fill in the questionnaire. LegalZoom will create a will based on your answers, and you will be able to review it with your attorney or on your own.
Do LegalZoom documents meet my state requirements?
Yes, LegalZoom attorneys designed LastWill documents to meet legal requirements in each of the U.S. states.
Can I get legal advice with LegalZoom?
Yes, you can get access to a network of attorneys in all 50 states when you sign up for a membership.
What makes my will legal?
Your will should be created while you are in your sound mind and without any pressure of influence from others. It should be signed and witnessed according to your state law.
Can I make changes to my will?
Yes, you can change individual documents as many times as you need for 30 days. Additionally, if you’ve purchased the Estate Plan Bundle or the Living Will Estate Plan, you can make unlimited changes to those documents for 1 year at no extra cost.

Bottom Line

LegalZoom is a hugely popular law tech company because it’s so easy to use, and it has a great team of legal experts backing it. LegalZoom is absolutely safe to use and comes with some great support features such as Attorney Assist. However, the price reflects this, making it far from a budget version of making a will. So, is LegalZoom legit and trusted? All-in-all, LegalZoom is worth considering if your needs are a little more bespoke, or you simply want the reassurance that they offer through their credibility, attorney support, and Legal Zoom will reviews. But if you're looking for cheaper alternatives to LegalZoom, you can find them on our website.

Ratings

Credibility
  • star-100
  • star-100
  • star-100
  • star-100
  • star-100
Services
  • star-100
  • star-100
  • star-100
  • star-100
  • star-50
Usability
  • star-100
  • star-100
  • star-100
  • star-100
  • star-100
Features
  • star-100
  • star-100
  • star-100
  • star-100
  • star-50

Total
  • star-100
  • star-100
  • star-100
  • star-100
  • star-75
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