Rocket Lawyer Review 2023
Since being founded in 2008, Rocket Lawyer has helped over 25 million people with their legal needs. The company provides documents for estate planning and other matters, and offers free and discounted attorney consultations with their standard $39.99 monthly subscription. Our Rocket Lawyer review has found that this company offers excellent service at a good price.
Services:
Availability map:
Value for Money:
Official website:
Pros and cons
Editorial Notes
Rocket Lawyer offers easy legal documents at your fingertips. All you need to do is answer a few simple questions to create your documents in minutes. All the documents created with Rocket Lawyer are legit and vetted by attorneys. In case you need legal help, On-Call Attorney is available by phone or chat. You can make unlimited revisions to your document and make as many copies as you need. You can create and sign your Rocket Lawyer will digitally, share it with your family and significant others via email, or print it anytime.
Credibility: Is Rocket Lawyer Legit?
| Established in | 2008 |
|---|---|
| Registered in | San Francisco, CA |
| Google Rating | |
| BBB grade | A+ (Accredited) |
Rocket Lawyer has been on the market for more than 10 years. This is a significant priod of time that the company used to build a solid reputation among customers not only in the United States but also in the United Kingdom, Spain, France, Netherlands, and other countries. Rocket Lawyer is accredited with the Better Business Bureau and has a rating of A+.
Is Rocket Lawyer safe? Is Rocket Lawyer secure?
Rocket Lawyer guarantees to their customers that their services are safe and secure. They also guarantee that their properly executed legal documents are legally enforceable under applicable US laws. Rocket Lawyer keeps your payment and personal information protected with Secure Socket Layer protocol and 128-bit encryption.
Rocket Lawyer Services and Pricing
Rocket Lawyer subscription costs $39.99 per month. For this, you do get to create most legal documents (including a will, power of attorney, etc.) plus a 30-minute consultation with an attorney for free. In addition to this, Rocket Lawyer customers can a 40% discount on services provided by attorneys in the company's network. There are extra charges for some business and attorney services outside of estate planning documentation not included in the subscription, you can find detailed Rocket Lawyer cost on their website.
Rocket Lawyer offers hundreds of documents for your personal and business use including, but not limited to:
| Services | one-doc * | Package | Subscription (Free for 7 days) |
|---|---|---|---|
| Last will and testament | $39.99 | ||
| Living will | $39.99 | ||
| Living trust | $39.99 | ||
| Medical Power of Attorney | $39.99 | ||
| Financial Power of Attorney | $39.99 | ||
| Will Codicil | $39.99 | ||
| Amendment to Living Trust | $39.99 | ||
| Revocation of Living Trust | $39.99 | ||
| Pet Guardian Trust | $39.99 | ||
| $39.99 / m |
Family and Personal Documents
Real Estate
Business and Contracts
Attorney Support
Rocket Lawyer: Strengths
Rocket Lawyer: Weaknesses
Compare Rocket Lawyer
| Payment structure | Optional membership, Flat fee |
|---|---|
| Free trial | 7 days |
| Guarantees | Flexible money-back policy |
| States covered | All states |
| Attorney Support | Yes |
| Attorney Cost | Free 30 min with subscription, $59.99 without |
To see how Rocket Lawyer compares to other well-known online willmakers, we have evaluated the company against its main competitors and created a detailed comparison page Rocket Lawyer vs LegalZoom.
Like the majority of online estate-planning companies, Rocket Lawyer US offers its services to customers in all 50 states and the District of Columbia. However, there are other factors to consider, such as the selection of documents offered by the company, its pricing policy, money-back guarantees, and extra services such as attorney consultations. You can see how Rocket Lawyers compares to its competition on all these factors below.
Number of Documents Offered
Rocket Lawyer US offers its customers a huge variety of legal documents. These include numerous estate planning forms, family and personal documents, real estate templates, business documents, and more. As a result, you can use this service to take care of estate planning as well as all of your other legal needs, which is very convenient.
Payment Structure
Rocket Lawyer gives its customers the option to purchase a monthly subscription for $39.99 per month with a 7-day free trial period. This subscription includes all documents available on their website, free 30-minute consultations on each new legal matter, and a 40% discount on all services provided by attorneys in the Rocket Lawyer network. Customers can also submit their written legal questions to an attorney for free. Alternatively, users who don’t want to pay for a subscription can buy Rocket Lawyer documents separately for $39.99 each.
Guarantees
In addition to offering a free 7-day trial, Rocket Lawyer gives its customers a money-back guarantee, meaning you can request to get your money back if you didn’t like the service. Thanks to this, you can rest easy knowing that you can get a refund if you’re unhappy with the service.
Attorney Support
As a general rule, online estate planning services offer their customers an opportunity to create wills and other legal documents without depending on an attorney. However, some companies, including Rocket Lawyer, give their customers access to professional legal services at a heavily reduced price. Rocket Lawyer has a network of qualified and licensed attorneys who offer their services to members at a 40% discount. This means that customers can fill out legal forms on their own and then have a licensed attorney check and approve the documents for a fraction of the cost of a regular estate plan created by a lawyer. Plus, Rocket Lawyer memberships include free 30-minute attorney consultations for each new legal matter. Members can also write down questions as they fill out forms on the website and submit them to a lawyer free of charge.
Free Document Update Period
Rocket Lawyer members can make as many changes to their documents as necessary until the end of their subscription period. This means that you will be able to create new legal documents and amend your existing forms free of charge as often as you wish as long as you remain subscribed to the service.
Phone App Availability
If you’re a busy professional who doesn’t have the time for an intensive and laborious will-making process, Rocket Lawyer will be an excellent option for you. This company has an easy-to-use smartphone app that allows you to fill out legal forms on the go, and allows you to create your will in pieces rather than in one long sitting.
Ease of Use
| Instructions | Yes |
|---|---|
| Output format | PDF, doc |
| Turnaround Time | Instant |
| Platform | Web/iOS/Android |
| Updates | Until subscription ends |
Rocket Lawyer is considered an easy-to-create legal document provider. It’s not only got state-of-the-art will maker software but because of the experienced law professionals involved with the company, Rocket Lawyer wills and other legal documents are profoundly reliable too. Signing in takes seconds, you can share, download, and print your documents at any time. You can also save your progress and come back to it later on. And if you decide to cancel your membership at any time, the company will save your documents. You will still be able to access and share them even if your subscription is paused. And if you want to edit the documents, you can just reactivate your subscription.
Of course, having such a wide variety of documents and services means you’re in a one-stop shop where on your dashboard, you can control most of your legal responsibilities in one place with ease.
Customer Review Analysis
Choosing the right online estate planning service can be a breeze if you know what other people have experienced before you. That's why we meticulously analyzed over 1,900 online reviews of various estate planning platforms, Rocket Lawyer included. We grouped these reviews into three easy-to-understand categories: positive, negative, and mixed. People who left mixed reviews were either neutral in their feedback or had a mixture of positive and negative things to say about the company.
Distribution of Rocket Lawyer reviews compared to industry-wide average
Our analysis of Rocket Lawyer reviews showed that the company received more positive reviews than the average for the industry. At the same time, it got fewer negative reviews and about the same percentage of mixed reviews. This means that Rocket Lawyer’s customers are slightly happier with the company’s services than people who choose other online will makers.
Most frequently given reasons for liking or disliking Rocket Lawyer
Next, our aim was to find out why users liked or didn't like various online will services. So, we checked out the reviews of Rocket Lawyer. Many customers enjoyed how Rocket Lawyer made it easy to fill out documents and liked its well-designed forms. More people talked about its helpful client support compared to other companies.
However, not everyone had a great experience. A few reviewers found it hard to cancel their Rocket Lawyer subscription. Some people also complained about unexpected costs and felt that document design could be improved. Even so, the number of these negative reviews matched what's usually seen in this industry.
Distribution of reviews by service type
Just like lots of other online will services, Rocket Lawyer provides many different legal forms that aren't just for estate planning. So, we looked at whether people who left reviews talked about services linked to estate planning or other services from Rocket Lawyer. Unfortunately, only a small number of reviewers explicitly mentioned that they used Rocket Lawyer for estate planning. A few people mentioned forms that didn't have anything to do with estate planning. Most of the reviewers didn't specify what kind of services they used.
Unique Functions Offered by Rocket Lawyer
Below are some of the unique functions offered by Rocket Lawyer:Document Defense
Mobile App
Digital signatures with RocketSign
Flexible customer service hours
FAQ
Bottom Line
Is Rocket Lawyer legit? Absolutely. After considering all the facts, our Rocket Lawyer review concludes that it is a highly reputable and credible law firm. Founded by an experienced attorney, the services offered by Rocket Lawyer are second-to-none. They’re easy to use, very reliable, and comprehensive. Customers who create Rocket Lawyer wills can also utilize a wide variety of extra services such as one-on-one phone calls with attorneys and Document Defense.
While some may find their services pricey, this company provides an excellent value for money. Rocket Lawyer subscription includes access to all their documents for personal and business use, and free attorney support, which is not offered by many online will makers. All in all, this company fares well against its competitors.
