Rocket Lawyer is an online legal tech company founded in 2008 by Charley Moore. Based in San Francisco, Rocket Lawyer has expanded to the UK and currently has around 250 employees. With $46.2m in total funding, Rocket Lawyer is a big player in the online legal space, in which DIY wills are one of many products available. So, is Rocket Lawyer trusted?
Rocket Lawyer Services
The services and products offered by Rocket Lawyer at https://www.rocketlawyer.com are:
- Family and Personal Documents: Last Will and Testament, Living Will, Divorce Settlement Agreement, Child Care Authorization
- Real Estate: Lease Agreement, Eviction Notice, Intent to Purchase Real Estate, Quitclaim Deed
- Business and Contracts: Non-Disclosure Agreement, LLC Operating Agreement, Independent Contractor Agreement, Business Contract
Rocket Lawyer: Strong Points
- A law company — Rocket Lawyer is not a recently launched tech startup created by a serial entrepreneur. Charley Moore is an experienced attorney, and Rocket Lawyer is a legitimate law firm. This means that they offer a wide array of services, and you can also speak to a lawyer directly.
- Good form builder — Creating a legitimate will document with Rocket Lawyer is intuitive, clear and relatively quick. The popup boxes relate to your state in specific, and the questions are clearly written. Positive Rocket Lawyer reviews also back this up.
- Customer service — Because Rocket Lawyer is a law firm with many experts, their focus on customer service makes it second-to-none. You can phone, email or speak in live-chat, which are more options than most of its competitors.
- Trial — Rocket Lawyer has an offer that you can use its services on a 7-day free trial. This means that before paying for its costly services, you can dip your toe in the water and test out their services.
Rocket Lawyer: Weak Points
- Not specifically a will maker — Rocket Lawyer has a unique advantage being an expert law company, but the downfall is that it’s not just a will maker. This means it may not be entirely focused on optimizing this part of the business, as they’re busy selling endless different other services and products.
- More expensive— Rocket Lawyer is certainly more expensive than the average online will maker. It’s credible and highly reliable, certainly, but its price point is a huge limitation for many customers.
- Lacking in transparency — Rocket Lawyer somewhat lacks in transparency a little regarding its price. It’s one thing to have upfront high prices, but the matter of fact is you may get lulled into spending a lot on their subscription and find yourself having to pay for extras, so it doesn’t include everything.
Compare Rocket Lawyer
Against LegalZoom: Rocket Lawyer vs LegalZoom
Ease of Use
Rocket Lawyer is considered an easy-to-create legal document provider. It’s not only got state-of-the-art software, but because of the experienced law professionals involved with the company, all documents are profoundly reliable too. Signing in takes seconds, you can share, download and print at any time. You can also save your progress and come back to it later on. Of course, having such a wide variety of documents and services means you’re in a one-stop-shop where on your dashboard, you can control most of your legal responsibilities in one place with ease.
Unique Functions Offered by Rocket Lawyer
Below are some of the unique functions offered by Rocket Lawyer:
- Document Defense — Document Defense is a service in which your situation, usually when you’re challenged, can be reviewed with an attorney. This means an attorney can respond on your behalf, which is a huge asset to have considering this is only an online law firm.
- Flexible customer service hours — We know that Rocket Lawyer has great customer service options, but it’s also very accommodating regarding hours available. They’re open from 9AM Eastern time to 9 PM.
- Free 30-minute consultation — A truly unique feature is Rocket Lawyer’s ability to leverage its law expertise in offering a free consultation. This could be a huge help, and a huge persuasion into using their will-making documents.
The pricing structure for Rocket Lawyer is slightly unorthodox and can be a little confusing. Essentially, there are two prices for everything: a price when you’re a subscriber and price when you’re not.
Subscription costs a whopping $39.99 per month. For this, you do get to create most legal documents (including a will, power of attorney, etc.) for free. But even with a subscription, you must pay for some business and attorney services outside of estate planning documentation.
For non-subscribers, creating a document costs $39.99 each. This may be worth it if you’re only planning on creating a will, although the 7-day free trial is certainly worth exercising.
To answer the question “is Rocket Lawyer legit?”, our Rocket Lawyer review concludes it is a highly reputable and credible law firm. Founded by an experienced attorney, the services on offer by Rocket Lawyer are second-to-none. They’re easy-to-use, certainly reliable, and they’re comprehensive. Customers have add-on potential regarding other services such as one-on-one phone calls with an attorney and Document Defense.
However, this all comes at a cost. Whilst it’s still cheaper than meeting with an actual attorney, Rocket Lawyer is one of the most expensive online DIY legal companies around — even paying their expensive $39.99 won’t give you access to everything.