Tomorrow.me was founded in 2016 in Seattle by Dave Hanley. Hanley is a digital entrepreneur who aspired to create a “Trust Fund for Everyone” by offering a free will and free trust. As you can imagine, this is a mobile-only service, but it currently has hundreds of thousands of downloads, along with a 4.6 out of 5 stars rating on App Store.
So, is tomorrow.me legit or does it not offer any peace of mind? Check out this tomorrow.me review to find out.
Below are the few services that http://tomorrow.me/ offers when you download their IOS or Android app:
- Healthcare directive
- Power of attorney
- Healthcare power of attorney
- Financial power of attorney
- Guardianship of Children
As you can see, this is far from a comprehensive real estate planning service and is instead a free, basic alternative that may simply be a stop-gap until you’re older, and your estate grows more complex.
Tomorrow.me: Strong Points
- It’s free — Given that most users of DIY online will-makers are there because it’s cheaper than paying an attorney, tomorrow.me is the ultimate money-saver. It costs literally nothing to produce a will. However, tomorrow plus is $39.99 per year, which gives you access to sync accounts, set up a revocable living trust and get a pour-over will.
- Customer experience — tomorrow.me has almost average 5/5 ratings on thousands of reviews, across both Android and Apple IOS. This indicates that the service absolutely lives up to expectations and delivers what it promises.
- The service — Considering tomorrow.me is a free app, the will-making process is surprisingly impressive. The fact it’s on mobile makes it simple, streamline and intuitive. The app allows users to store information on their debts, insurance policies, bank accounts and investments. With the plus version, these can all be synced up with other family members, and it ends up impressively all-encompassing.
- Jargon Free — tomorrow is designed for laymans, and it really does deliver on this. Questions are not only worded intuitively and in a way you can relate to, but the entire process is in a chronological order that begins to make more sense as you go through it.
Tomorrow.me: Weak Points
- Not a law firm — Yes, it’s true that tomorrow’s foundation was built with the help of 52 attorney’s, but this is a bit of a marketing ploy too. At the end of the day, tomorrow.me is not a law firm, is not run by an attorney, and cannot offer any legal advice.
- There’s no free lunch — You may have heard “nothing in life is free”, and this is both true and untrue for tomorrow.me. Whilst it’s true that you can create a will for free, it is of course slightly limited in that the company is not riddled with expert attorneys, instead it’s a bunch of tech guys. Secondly, it’s misleading that the app is totally free, because many features require the plus subscription.
- Poor website — tomorrow’s website is more concerned with getting users to download the app first than they are about telling you about the services and company. The website is terribly designed for desktop users, with a real lack of information and bombarded with download CTA’s and reviews.
- Lack of customer service — Tomorrow.me reviews suggest customer experience is positive, but still lacks a good customer service system. The only way you can contact them is via email, which is perhaps the least immediate form of communication. What’s more disappointing is that even the plus subscribers do not have access to better customer service. There is a substandard AI chatbot, though it’s hardly worth mentioning as it’s essentially a glorified search tool.
Ease of Use
Looking into the customer reviews, there’s people claiming to have created their will within 7 minutes. This, undoubtedly, seems like the fastest and most accessible will-maker on the market. Not for everyone of course (i.e. desktop users), as you’re somewhat marginalized without a smartphone, but being on an app has its advantages. Overall, the app is easy to use once you get used to it and discover where all the tools are, because it’s not always clear. However, once you get the hang of it then the app becomes highly customizable and intuitive.
Unique Functions Offered by tomorrow.me
Below are some of the best and novel functions offered by tomorrow.
- An App — Given that most online shopping orders are now completed on a mobile, why not make your trust on one too? There’s no reason not to have an app for the job, and tomorrow makes light work of it.
- Design your family — Once you have added your financial information and belongings, you can add family members and even pets. Connecting to phone contacts also speeds things up a little.
- Cartoonish design — This isn’t a function per se, but the entire process of using the app is designed in a cartoon-like fashion. This may be frustrating for some very serious users, but for many, it’s a way to make the experience more enjoyable and relatable.
Tomorrow is a free app with many free services, including will creation. However, tomorrow opens itself up to confusion, because not everything is free. Not only that, it’s difficult to know what’s free and what’s under the plus subscription, because the website fails to communicate transparently. The plus subscription is $39.99 per year, which is reasonable, and it’s necessary to access life and disability insurance, and more. So, how does tomorrow make money? They have partnerships in selling quotes for life insurance. This may cause some bias, which could pose a huge problem considering the importance of such legal services.
Ultimately, you get what you pay for. Tomorrow’s app actually impresses in regards to being free, but it fails to provide sufficient support to make it worth considering. The mobile-only format is not only excluding some older users, but it raises questions about how they’re making money and how impartial they are.
Can tomorrow.me be trusted? Well, you will not receive immediate customer support when using tomorrow, which is a deal-breaker for many. This means that the free services may be worth testing out, but subscription to the plus service is not recommended.