Total Legal Review 2021

Total Legal is an online law company that was founded in 2003. Accredited by the Better Business Bureau, the company has become a go-to supplier of self-guided legal products. Their USP? They blend these products with heavily discounted attorney support, making it more comprehensive than the usual will-making tech firm. So, is Total Legal trusted? Take a look at our Total Legal review to find out.

Services:

  • Last will and testament
  • Living will
  • Power of attorney (financial)
  • Will Codicil
  • Living trust
  • Power of attorney (medical)

Map:

USA map - all states selected except Louisiana

Price level:

Low
Overall rating90.5%
Updated Dec 15, 2020

Total Legal Review 2021

Total Legal is an online law company that was founded in 2003. Accredited by the Better Business Bureau, the company has become a go-to supplier of self-guided legal products. Their USP? They blend these products with heavily discounted attorney support, making it more comprehensive than the usual will-making tech firm. So, is Total Legal trusted? Take a look at our Total Legal review to find out.
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Pros and cons

  • Good Value
  • Lots of choices
  • Transparent
  • Great Help Center
  • Questionnaire difficult to read
  • Limited phone and email support

Our Top-Rated Alternatives to Total Legal

1
Overall rating 97.0
Price level
Moderate
Services
  • Last will and testament
  • Living will
  • Power of attorney (financial)
Pros and cons
  • A large variety of add-ons
  • Easy to update long-term
  • Low cost compared to similar tools
  • Free unlimired updates for one year
2
Overall rating 92.2
Price level
Moderate
Services
  • Last will and testament
  • Living will
  • Living trust
  • Power of attorney (medical)
  • + 2 more
  • Power of attorney (financial)
  • Guardianship of Children
Pros and cons
  • Quick will creation
  • Fantastic website
  • Great Support
  • Comfortably Priced
3
Overall rating 88.3
Price level
High
Services
  • Last will and testament
  • Living will
  • Living trust
  • Power of attorney (medical)
  • + 4 more
  • Power of attorney (financial)
  • Will Codicil
  • Revocation of Living Trust
  • Affidavit
Pros and cons
  • Excellent customer service
  • State-specific documents
  • Clean design
  • eForms is NOT actually free

Editorial Notes

Total Legal provides solutions for your family and your business. You can create high-quality legal documents right on the company’s website. You don’t need to purchase and install any software. Just complete an online interview, print your document or receive it by mail, and follow the instructions to sign them in your state. For your family, you can create a will, a power of attorney, or a living will. For your business, you can file LLC forms yourself or have TotalLegal file the paperwork for you. In addition, you can create quitclaim deeds, promissory notes, rental agreements, and other legal forms for various purposes.

Credibility

Total Legal was established in 2000 in Bellevue, WA. Currently, the company offers its services to the residents of all states, except Louisiana. Total Legal is accredited by the Better Business Bureau and has an exceptional A+ rating. On Google, Total Legals is rated 4.5 stars out of 5, which is also considered a very good rating.
Established in2000
Registered inBellevue, WA
Google Rating
BBB gradeА+ (accredited)

Total Legal Services and Pricing

Below are the services that are offered by Total Legal at www.totallegal.com, which can be summarized into three categories.

As we can see, Total Legal is cheap. Not only is $14.95 for a living will incredibly competitive, but their breakdown in prices is clear as day. The subscription service is also of great value, with the opportunity to save a few bucks if you commit to an annual subscription.

Servicesone-docPackage 1Subscription

TotalLegal Plan

Last will and testament$19.95
Living will$14.95
Power of attorney (medical)$19.95
Power of attorney (financial)$19.95
$89.95 / y

Estate Planning Documents

Estate Planning Documents offered include wills, living wills, and power of attorney.

Business Products

Incorporation and LLC formation

Other Documents

There’s a wide variety of other documents, such as name change, bill of sale, warranty deed, plus more.

Total Legal: Strong Points

  • Good Value — Total Legal is not only an affordable option because of its low prices, but it separates each legal document into a different payment, meaning you can keep costs down if you only want X, Y and Z. For example, a living will is $14.95 and a total yearly plan is under $90 — these are some of the most competitive rates on the market.
  • Discounted legal services — Being a subscriber to Total Legal’s annual plan, you will receive heavily discounted (usually 55% off) services from Legal Club of America. Whether it’s a legal name change, a simple divorce or a regular incorporation, you’re getting better than half price off a wide range of legal services
  • Lots of choices — The combination of discounted services from Legal Club of America, along with the large array of documents to choose from, makes Total Legal a very flexible all-round service. You have access to a wide variety of documents, not only wills, that could even benefit your business.
  • Transparent — The Total Legal website may appear outdated and simplistic, but it’s conducive to a very clear and transparent company. The prices are super easy to find, as are the choices the customer has and the help center.

Total Legal: Weak Points

  • User Interface — Whilst the website benefits from being simplistic, the questionnaire and actual will completion is a little too outdated. The text is small and difficult to read, and some sections aren’t clear whether or not they’re optional. It seems like this is a choice, to target towards an older audience, but it doesn’t actually make it easy for them.
  • Paid legal support — When purchasing a single document, Total Legal only provides limited phone and email support from a non-attorney, meaning it’s only technical issues that can be solved. Subscription users benefit from attorney support, which is useful. Whilst this is far from unreasonable, it’s still a limitation.
  • Limited for wills — In the interest of reviewing Total Legal’s will services, it’s important to point out there are only three will-related documents available. The company may have a wide range of other documents, but it’s not as comprehensive as many competitors for wills.

Compare Total Legal

Unlike such competitors as Rocket Lawyer that offer legal help to their customers, Total Legal is not a law firm and does not provide any online attorney consultations. Similar to many online will makers, like US Legal Forms, for example, Total Legal offers a subscription for $89.95 a year, which is slightly cheaper than competitors’ prices. The subscription can be canceled at any time. Alternatively, you can purchase one document for a flat fee. In case you are not 100% satisfied with your purchase, there is a 30-day money-back guarantee. This is a standard practice among the online will makers.

Offers Attorney SupportNo
Guarantees30 Day Money Back Guarantee
Payment structureFlat fee
Free trialNo
States covered All except LA

Ease of Use

As touched on above, Total Legal is not the most user-friendly company. Their website is simplistic, but the will-making program is too outdated. It’s quite difficult to read the small, old fashioned font used along with some sections not being clear whether they’re mandatory or optional.

Total Wills is certainly easy enough to use for most average users, but there’s a lot of room for improvement. Fortunately, the service isn’t usually catering the complex legal situations (i.e. overseas digital assets), so suffices. However, those looking for a slicker experience or more fool-proof questionnaires may want to opt for a different company.

InstructionsYes
Output formatPDF, Word, Mail, email
Turnaround TimeInstant
PlatformWeb-based
UpdatesYes

Unique Functions Offered by Total Legal

Below are some unique functions offered by the online legal company Total Legal:

Revisions

— Not all online will services offer free revisions, but Total Legal most certainly does for the first 60 days. If you’re a subscriber, though, you can benefit from revisions whenever you like until your subscription, if ever, runs out.

Help Center

— Again, whilst the website is basic, it has a great Help Center page. All resources are columnized and divided into headers, with a good search function too. Everything is on that one page, making it helpful in being helpful.

Monthly payment

— Many will companies will not offer a subscription service, let alone a monthly one. Total Legal allows the customer to choose between paying for an individual document or being a subscriber. But the choices in being a subscriber are either annual ($7.49 p/m) or monthly ($9.95 p/m).

FAQ

Do I need to purchase and install software on my computer?
No, you don’t. You will fill in all the forms online and print them out or request delivery.
Can I make updates to my will? Is there a charge?
You can make free revisions for the first 60 days. If you subscribe to Total Legal services, you can make free updates for as long as you are a subscriber.
Can I start my LLC with Total Legal?
Yes, Total Legal has all the forms necessary to register your LLC. You can do it yourself for free or choose Total Legal to do it for you for a fee.
Does Total Legal provide legal advice?
You can create legal documents with Total Legal, but it does not provide any legal advice. Using their site cannot substitute for an attorney.
Can I get my money back if I am not satisfied with the service?
Yes, Total Legal has a 30-day money-back satisfaction guarantee. All you need to do is contact their customer support during business hours. However, business services are not included in the guarantee.

Bottom Line

First and foremost, Total Legal is a legitimate online will maker that offers fantastic value. It’s super cheap, and you also gain access to real attorney services. There’s a bunch of options for users, even if they’re looking for business services, and you rest assured that it’s a reliable service.

However, there are only three options for will-making services specifically. It feels a little bit like Total Legal is spreading themselves thin instead of niching down. Total Legal reviews show that this is a reliable company with some great value and comprehensive support, but it’s limiting if you need more real estate planning documents or want a living trust.

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