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Total Legal Review 2021

Total Legal is an online law company that was founded in 2003. Accredited by the Better Business Bureau, the company has become a go-to supplier of self-guided legal products. Their USP? They blend these products with heavily discounted attorney support, making it more comprehensive than the usual will-making tech firm. So, is Total Legal legit? Take a look at our Total Legal review to find out.

Services:

  • Last will and testament
  • Living will
  • Medical Power of Attorney
  • Financial Power of Attorney

Availability map:

Available in Hawaii Available in Hawaii Available in Hawaii Available in Hawaii Available in Hawaii Available in New York Available in Vermont Available in New Hampshire Available in Maine Available in Massachusetts Available in Connecticut Available in Rhode Island Available in New Jersey Available in Connecticut Available in Maryland Available in Oregon Available in Washington Available in Idaho Available in Wyoming Available in Montana Available in North Dakota Available in South Dakota Available in Nebraska Available in Kansas Available in Oklahoma Available in Texas Available in Minnesota Available in Iowa Available in Wisconsin Available in Missouri Available in Arkansas Not available in Louisiana Available in Mississippi Available in Alabama Available in Tennessee Available in Georgia Available in Florida Available in South Carolina Available in North Carolina Available in Illinois Available in Michigan Available in Indiana Available in Kentucky Available in Ohio Available in Virginia Available in Pennsylvania Available in West Virginia Available in Nevada Available in Alaska Available in Alaska Available in Arizona Available in New Mexico Available in Utah Available in Colorado Available in California

Value for Money:

Average

Official website:

Overall rating81.2%
  • star-100
  • star-100
  • star-100
  • star-100
  • star-25
Updated Dec 01, 2021
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Not available via OWM

Pros and cons

  • Great help center
  • Affordable subscription cost
  • Discounted legal services
  • Limited set of will-related documents
  • Limited support options
  • Living trusts are not available
 

Our Top-Rated Alternatives to Total Legal

1
Overall rating 98.6
  • star-100
  • star-100
  • star-100
  • star-100
  • star-100
Best Selection of Features
Services
  • Last will and testament
  • Living will
  • Living trust
  • Medical Power of Attorney
  • Financial Power of Attorney
  • + 4 more
  • Will Codicil
  • Amendment to Living Trust
  • Revocation of Living Trust
  • Pet Guardian Trust
Pros and cons
  • Detailed final documents
  • Intuitive user interface
  • Easy to ask a lawyer or support
  • Good form builder
2
Overall rating 95.9
  • star-100
  • star-100
  • star-100
  • star-100
  • star-100
Comprehensive Selection of Legal Forms
Services
  • Last will and testament
  • Living will
  • Living trust
  • Medical Power of Attorney
  • Financial Power of Attorney
  • + 3 more
  • Will Codicil
  • Revocation of Living Trust
  • Self-proving affidavit
Pros and cons
  • Broad library of legal documents
  • Multiple download formats
  • Excellent customer service
  • Free to use for the first seven days
3
Overall rating 95.1
  • star-100
  • star-100
  • star-100
  • star-100
  • star-75
Great Value for Money
Services
  • Last will and testament
  • Living will
  • Medical Power of Attorney
  • Financial Power of Attorney
Pros and cons
  • Customizable will template
  • Easy to update long-term
  • Free unlimired updates for one year
  • 30-day money-back

Editorial Notes

Total Legal provides solutions for your family and your business. You can create high-quality legal documents right on the company’s website. You don’t need to purchase and install any will maker software. Just complete an online interview, print your document or receive it by mail, and follow the instructions to sign them in your state. For your family, you can create a will, a power of attorney, or a living will. For your business, you can file LLC forms yourself or have TotalLegal file the paperwork for you. In addition, you can create quitclaim deeds, promissory notes, rental agreements, and other legal forms for various purposes.

Credibility: Is Total Legal legit?

Established in 2000
Registered in Bellevue, WA
Google Rating
  • star-100
  • star-100
  • star-100
  • star-100
  • star-50
BBB grade A+ (Accredited)

Total Legal was established in 2000 in Bellevue, WA. Currently, the company offers its services to the residents of all states, except Louisiana. Total Legal is accredited by the Better Business Bureau and has an exceptional A+ rating. On Google, Total Legals is rated 4.5 stars out of 5, which is also considered a very good rating.

Is Total Legal safe? Is Total Legal secure?

Any information that you enter on the Total Legal website, whether it is personal or payment data, is transmitted securely following encryption protocols and stored in your personal account, protected by a password that you choose when you register at their website. These practices make Total Legal safe and secure because they are up to the industry standards.

Total Legal Services and Pricing

Below are the services that are offered by Total Legal at www.totallegal.com, which can be summarized into three categories.

As we compare online will makers, we can say that Total Legal is cheap. Not only is $14.95 for a living will incredibly competitive, but their breakdown in prices is clear as day. The subscription service is also of great value, $9.95 a month, with the opportunity to save a few bucks if you commit to an annual subscription for $89

Services one-doc Package Subscription TotalLegal Plan
Last will and testament $19.95
Living will $14.95
Medical Power of Attorney $19.95
Financial Power of Attorney $19.95
$9.95 / m

Estate Planning Documents

Estate Planning Documents offered include wills, living wills, and power of attorney.

Business Products

Incorporation and LLC formation

Other Documents

There’s a wide variety of other documents, such as name change, bill of sale, warranty deed, plus more.

Attorney Support

You can get free and discounted (usually 55% off) legal services from attorneys provided by Legal Club of America. Whether it’s a legal name change, a simple divorce or a regular incorporation, you’re getting better than half price off a wide range of legal services.

Total Legal: Strengths

  • Good Value – Total Legal is not only an affordable option because of its low prices, but it separates each legal document into a different payment, meaning you can keep costs down if you only want X, Y and Z. For example, a living will is $14.95 and a total yearly plan is under $90 — these are some of the most competitive rates on the market.
  • User-friendly Will Software – TotalLegal will software is very easy to use. At the bottom of each section, there is informaiton that clarifies the tedious process of will-making.
  • Transparent – The Total Legal website may appear outdated and simplistic, but it’s conducive to a very clear and transparent company. The prices are super easy to find, as are the choices the customer has and the help center.

Total Legal: Weaknesses

  • User Interface – Whilst the website benefits from being simplistic, the questionnaire and actual will completion is a little too outdated. The text is small and difficult to read, and some sections aren’t clear whether or not they’re optional. It seems like this is a choice, to target towards an older audience, but it doesn’t actually make it easy for them.
  • Paid legal support – When purchasing a single document, Total Legal only provides limited phone and email support from a non-attorney, meaning it’s only technical issues that can be solved. Subscription users benefit from attorney support, which is useful. Whilst this is far from unreasonable, it’s still a limitation.
  • Limited for wills – In the interest of reviewing Total Legal’s will services, it’s important to point out there are only three will-related documents available. The company may have a wide range of other documents, but it’s not as comprehensive as many competitors for wills.

Compare Total Legal

Unlike such competitors as Rocket Lawyer that offer legal help to their customers, Total Legal is not a law firm, but if you need a legal consultation, they will provide you with an access to the Legal Club of America for an additional fee. Similar to many online will makers, like US Legal Forms, for example, Total Legal offers a subscription for $89.95 a year or $9.95 a month, which is slightly cheaper than competitors’ prices. The subscription can be canceled at any time. Alternatively, you can purchase one document for a flat fee. In case you are not 100% satisfied with your purchase, there is a 30-day money-back guarantee. This is a standard practice among the online will makers.

Payment structure Flat fee
Free trial No
Guarantees 30-day money-back guarantee
States covered All except LA
Attorney Support Yes
Attorney Cost Free will updates, Will with trust - $250

Ease of Use

Instructions Yes
Output format PDF, Word, Mail, email
Turnaround Time Instant
PlatformWeb
Updates Yes

As touched on above, Total Legal is not the most user-friendly company. Their website is simplistic, but the will-making program is too outdated. It’s quite difficult to read the small, old fashioned font used along with some sections not being clear whether they’re mandatory or optional.

Total Wills is certainly easy enough to use for most average users, but there’s a lot of room for improvement. Fortunately, the service isn’t usually catering the complex legal situations (i.e. overseas digital assets), so suffices. However, those looking for a slicker experience or more fool-proof questionnaires may want to opt for a different company.

Unique Functions Offered by Total Legal

Below are some unique functions offered by the online legal company Total Legal:

Revisions

Not all online will services offer free revisions, but Total Legal most certainly does for the first 60 days. If you’re a subscriber, though, you can benefit from revisions whenever you like until your subscription, if ever, runs out.

Help Center

Again, whilst the website is basic, it has a great Help Center page. All resources are columnized and divided into headers, with a good search function too. Everything is on that one page, making it helpful in being helpful.

Monthly payment

Many will companies will not offer a subscription service, let alone a monthly one. Total Legal allows the customer to choose between paying for an individual document or being a subscriber. But the choices in being a subscriber are either annual ($7.49 p/m) or monthly ($9.95 p/m).

FAQ

Do I need to purchase and install software on my computer?
No, you don’t. You will fill in all the forms online and print them out or request delivery.
Can I make updates to my will? Is there a charge?
You can make free revisions for the first 60 days. If you subscribe to Total Legal services, you can make free updates for as long as you are a subscriber.
Can I start my LLC with Total Legal?
Yes, Total Legal has all the forms necessary to register your LLC. You can do it yourself for free or choose Total Legal to do it for you for a fee.
Are Total Legal document templates created by attorneys?
Yes, all TotalLegal document templates are created by attorneys in all 50 states.
Can I get my money back if I am not satisfied with the service?
Yes, Total Legal has a 30-day money-back satisfaction guarantee. All you need to do is contact their customer support during business hours. However, business services are not included in the guarantee.

Bottom Line

First and foremost, Total Legal is a legit online will maker that offers fantastic value. It’s super cheap, and you also gain access to real attorney services. There’s a bunch of options for users, even if they’re looking for business services, and you rest assured that it’s a reliable service.

However, there are only three options for will-making services specifically. It feels a little bit like Total Legal is spreading themselves thin instead of niching down. Total Legal reviews show that this is a reliable company with some great value and comprehensive support, but it’s limiting if you need more real estate planning documents or want a living trust.

Ratings

Credibility
  • star-100
  • star-100
  • star-100
  • star-100
  • star-75
Services
  • star-100
  • star-100
  • star-100
  • star-100
  • star-0
Usability
  • star-100
  • star-100
  • star-100
  • star-100
  • star-50
Features
  • star-100
  • star-100
  • star-100
  • star-100
  • star-0

Total
  • star-100
  • star-100
  • star-100
  • star-100
  • star-25
Not available via OWM
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