Willing Review 2022
Willing is a popular online will creation and estate planning service that has been in operation since 2015. Run by a company officially known as Bequest, Inc., the service attracted more than $7 million in Venture Series A funding. Insurance giant MetLife acquired the company in November 2019.
This website offers its services in all states, providing adjusted forms for each jurisdiction. The company has an F BBB rating and there aren't many Willing.com reviews available online. So, can you trust them? In this guide, we’ll review the services they offer, their pros & cons, their price structure, and more.
Value for Money:
Pros and cons
Willing is a convenient and easy-to-use online tool for your estate planning needs that offers you a complete estate planning package. When you make a will on this website, you get a set of key estate planning documents, such as transfer on death deed, revocable living trust, durable power of attorney, and more.
In case you need additional information on the legal requirement of your will, how to make your own will, and other aspects of will-making, go to the Willing learning center and find the answers to the key questions. Step-by-step checklists and personal guidance are also available to make the process of will making even easier for you.
Credibility: Is Willing legit?
|Registered in||Miami, FL|
|BBB grade||F (NOT BBB ACCREDITED)|
Is Willing legitimate? It has been on the market for a decent amount of time to gain a good reputation among customers. However, the company is not accredited with the Better Business Bureau, and we could not find any Google Willing reviews.
In order to create a will, you need to register on Willing. You can create a unique login and password or use your Google or Facebook account. It will take you about 30 minutes to fill in the questionnaire online and print out your will.
Is Willing safe? Is Willing secure?
Willing takes full responsibility and accountability for the safety of your personal information. All sensitive personal information that you enter on their website is transmitted via Secure Socket Layer (SSL) technology. Willing has built its service on top of Amazon Web Services (AWS). Amazon maintains ISO 27001 and SAS70 Type II certification for the AWS infrastructure. All these measures make Willing a safe and secure site that protects your personal data up to industry standards.
Willing Services and PricingWilling offers three different tiers of service. Below, we outline the cost of each, and what they offer:
|Services||one-doc||Package 1||Package 2||Subscription|
|Last will and testament|
|Financial Power of Attorney|
Ultimate Care: $399. Offers everything in the Homeowner plan, plus overnight shipping of documents and top-tier customer support.
Last Will and Testament
Durable Power of Attorney
Revocable Living Trust
Transfer on Death Deed
|Payment structure||Flat fee|
|States covered||All states|
There are a lot of things you need to consider when choosing an online will-making service. For instance, how many documents do you need? Do you want to have your will checked by an attorney? Do you want to buy individual documents or would you prefer to pay for a subscription? And even if you have answers to all of these questions and know exactly what you need, you still need to spend a lot of time researching different companies to find one that fully meets your needs. But the “Compare” section in our reviews makes this process easy. Below, you can see a detailed explanation of how Willing compares to its competition. You can also find the same comparisons for all other will-making services on their respective review pages.
Number of Documents Offered
Unlike many other estate planning companies, Willing offers a fairly limited list of services to its customers. These include a last will and testament, living will, living trust, and financial power of attorney. These documents are enough to get a basic estate plan in place, but if you need to make more complicated documents (such as medical power of attorney, will codicil, guardianship documents, etc.) you would need to find another will-maker, or pay a lawyer to put these documents together for you.
Willing customers can choose from three document package plans offered by the company. The Individual package includes a living will, last will and testament, and financial power of attorney. The Homeowner plan includes everything in the individual package, plus a transfer on death deed and a revocable living trust. Lastly, the Ultimate plan doesn’t include any extra documents, but instead offers premium customer support and document delivery. Unfortunately, this company doesn’t allow its customers to purchase individual documents, or to get a subscription. So if you would prefer to pay for your estate planning documents individually, you may be better off choosing one of the competitors of Willing.
On its website, Willing promises to issue a refund if you purchase one of their packages and end up unhappy with the product for any reason. This money-back guarantee is fairly standard among most estate planning companies, but it’s still great for people who are worried about wasting their money on a subpar service.
One downside of Willing is that the company does not provide free or paid attorney support. So if you want to be able to consult an attorney about your documents or have them checked by a licensed legal professional, you will need to find an independent lawyer and pay full price for their services. However, numerous other online estate planning companies offer free or discounted consultations with attorneys in their network.
Free Document Update Period
Each of Willing’s estate planning packages includes free document updates for 6 months, meaning you will be able to make as many changes to your documents as you want without having to make any extra payments. This is very convenient if you’re expecting changes in your estate or family situation in the near future.
Phone App Availability
Despite the growing popularity of smartphones, the majority of online will-making services—including Willing—still don’t offer apps for users looking to create their estate planning documents on a mobile device. But while this may cause some inconvenience for some customers, you can still use the Willing website in your mobile browser.
Ease of Use
|Output format||PDF, email|
Willing takes the hassle out of creating a will with its clean and easy-to-navigate will maker software. Customers can answer most questions by clicking buttons. When it comes to open-ended questions, Willing explains them in plain English, further speeding along the process.
In all, you can complete your Last Will & Testament in 15 minutes or less. Don’t worry about a sub-par end product, though – using your answers, they whip up a lawyer-approved document, complete with legalese.
Unique Functions Offered by WillingWilling offers more than just estate planning documents. They also offer:
Premium Customer Support
It’s become tougher for companies to offer paid will creation services these days. Numerous free options have emerged, putting pressure on existing solutions. Despite that, Willing continues to do well.
For now, their paid product delivers decent value on the low end. For $69, you can get three very important estate planning documents created in accordance with local laws. However, the company’s price jump is a bit steep for the higher tiers unless you can find a good Willing promo code. Overall, we think that Willing is a legit option for people who want to create a simple will or a living trust.