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Full terms and conditions

Willing Review 2021

Willing, an online will creation, and estate planning service, has been in operation since 2015. Run by a company officially known as Bequest, Inc., they attracted more than 7 million USD in Venture Series A funding. In November 2019, insurance giant MetLife acquired the company.

They offer their services in all states, with adjusted forms for each jurisdiction. However, other than an A+ BBB rating, Willing isn’t widely reviewed online. So, can you trust them? In this guide, we’ll review the services they offer, their pros & cons, their price structure, and more.

Services:

  • Last will and testament
  • Living will
  • Living trust
  • Medical Power of Attorney
  • Financial Power of Attorney
  • Will Codicil

Map:

Price level:

Moderate

Official website:

https://willing.com/
Overall rating79.4%
  • star-100
  • star-100
  • star-100
  • star-100
  • star-25
Updated May 04, 2021
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Pros and cons

  • Only pay when you print and sign a document
  • Money-back guarantee
  • Explanations in simple English
  • No chat or email support
  • Plans and pricing are not explained well
  • Not good for complex situations
 

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Editorial Notes

Willing is a convenient and easy-to-use online tool for your estate planning needs that offers you a complete estate planning package. When you make a will on this website, you get a set of key estate planning documents, such as transfer on death deed, revocable living trust, durable power of attorney, and more.

In case you need additional information on the legal requirement of your will, how to make your own will, and other aspects of will-making, go to the Willing learning center and find the answers to the key questions. Step-by-step checklists and personal guidance are also available to make the process of will making even easier for you.

Credibility: Is Willing legit?

Established in 2015
Registered in Miami, FL
Google Rating n/a
BBB grade A+ (NOT BBB ACCREDITED)

Is Willing legit? It has been on the market for a decent amount of time to gain a good reputation among customers. However, the company is not accredited with the Better Business Bureau, and we could not find any google reviews for Willing.

In order to create a will, you need to register on Willing. You can create a unique login and password or use your Google or Facebook account. It will take you about 30 minutes to fill in the questionnaire online and print out your will.

Is Willing safe? Is Willing secure?

Willing takes full responsibility and accountability for the safety of your personal information. All sensitive personal information that you enter on their website is transmitted via Secure Socket Layer (SSL) technology. Willing has built its service on top of Amazon Web Services (AWS). Amazon maintains ISO 27001 and SAS70 Type II certification for the AWS infrastructure. All these measures make Willing a safe and secure site that protects your personal data up to industry standards.

Willing Services and Pricing

Willing offers three different tiers of service. Below, we outline the cost of each, and what they offer:
Services one-doc Package 1 Package 2 Subscription
Last will and testament
Living will
Living trust
Financial Power of Attorney
$69 $299

Other documents

Ultimate Care: $399. Offers everything in the Homeowner plan, plus overnight shipping of documents and top-tier customer support.

Last Will and Testament

Expresses your wishes after your passing. In it, you can name an executor, divide your estate in any manner you choose, and decide custody for any dependants.

Living Will

Expresses your wishes in the event of your incapacitation. This document lays out preferred treatment options, and the person responsible for carrying out your wishes.

Durable Power of Attorney

Names the person responsible for making financial decisions on your behalf in the event of your incapacitation.

Revocable Living Trust

A document that puts your property into a trust. In this structure, you can avoid the time and capital-consuming probate process.

Transfer on Death Deed

A simpler version of a revocable living trust. This deed moves property to a named individual on your passing, thereby avoiding probate.

Willing: Strengths

  • Create documents for free – You can create and review your legal documents with Willing free of charge. You will only need to pay if you want to print out and sign your documents.
  • State-specific laws covered – Estate planning law varies greatly from one state to the next. Consequently, this reality hamstrings many free will creation services. Willing does not suffer from this issue, as they thoroughly research state laws concerning estate planning.
  • They study the outcomes of estate planning court cases – Complicated estate planning issues wind up before the courts every single year. The outcome of these cases can set legal precedents that can affect estate planning decisions. As a result, Willing protects its users from negative repercussions, and they can also benefit from loopholes.
  • User experience is top-notch – Prompts are easy-to-understand. Because of this, users can complete their will and other documents in as little as 15 minutes.

Willing: Weaknesses

  • Cost can be a barrier – Life is expensive these days. Whenever possible, most of us look for the cheapest deal. In the estate planning space, market forces have pushed minimum costs to zero. These solutions don’t have the complexity that Willing offers. However, if money is tight, paying $69 for the base plan may be a tough sell.
  • Base plan has limited scope – Willing offers different tiers of service. The base plan offers Last Will & Testament, a living will, and power of attorney documents. However, to access other documents, you must upgrade. Doing so, however, can require paying upwards of $399.
  • Lack of Specifics – We’ll preface this by praising Willing for staying on top of state laws. However, for a paid product, it lacks the attention to detail we expected to see. For instance, it’s possible to list minors as a beneficiary of the property. This is a problem, as they can’t inherit property above a certain amount. As a result, you can end up with an invalid will, despite having paid good money for its creation.

Compare Willing

In this section, we’ve listed several prominent competitors of Willing so that you could compare their reviews on some key points. For example, Willing does not offer any Attorney Support, but you can get these services at LegalZoom. Unlike most of its competitors who have monthly or annual subscriptions,Willing charges a flat fee for creating legal documents on the website. Similar to many other will makers on the market, Willing offers state-specific forms in all 50 states.

Prominent competitors:

  1. US Legal Wills Review
  2. Rocket Lawyer Review
  3. Trust & Will Review
  4. LegalZoom Review
  5. Total Legal Review
Payment structure Flat fee
Free trial No
Guarantees Money-back guarantee
States covered All states
Attorney Support No
Attorney Cost n/a

Ease of Use

Instructions Yes
Output format PDF, email
Turnaround Time Instant
PlatformWeb
Updates Yes

Willing takes the hassle out of creating a will with its clean and easy-to-navigate will maker software. Customers can answer most questions by clicking buttons. When it comes to open-ended questions, Willing explains them in plain English, further speeding along the process.

In all, you can complete your Last Will & Testament in 15 minutes or less. Don’t worry about a sub-par end product, though – using your answers, they whip up a lawyer-approved document, complete with legalese.

Unique Functions Offered by Willing

Willing offers more than just estate planning documents. They also offer:

Premium Customer Support

Those customers who purchase an Ultimate Care Plan for $399 get such unique functions as unlimited document updates for up to three years and overnight delivery.

Willing Stories

This is Willing’s business blog. Here, you’ll find posts covering estate planning issues, family planning issues, and lifestyle tips.

Learning Center

Estate planning, like all legal issues, can get really complicated, really fast. The Learning Center allows you to educate yourself on estate planning, will creation, and probate issues.

FAQ

Do I need to register an account with Willing in order to create a will?
Yes, you need to register an account by clicking on the Start My Will button, but the registration process is very easy. It will be even easier if you have a Google or a Facebook account.
Do I need to download software on my computer?
No, you can create all the legal documents using the online templates.
Will the documents I create with Willing be legal in my state?
Yes, Willing modifies the templates according to the laws of the state where you live. They offer services to their clients in all 50 states and the District of Columbia.
How long will it take me to create a will with Willing?
It will take you only about 30 minutes to fill in the questionnaire and print out your will.
Do I need to sign my will in front notary public?
Not necessarily. You can just sign it by yourself. However, if you decide to notarize your signature, you will need a witness who is not your relative.

Bottom Line

It’s become tougher to offer paid will creation services these days. Free options have emerged, putting pressure on existing solutions. Despite that, Willing continues to do well.

For now, their paid product delivers decent value on the low end. For $69, you can get three very important estate planning documents that pay attention to local laws. However, their price jump is a bit steep for the higher tiers. Overall, we think Willing is a legit option for most people who want to create a simple will or a living trust.

Ratings

Credibility
  • star-100
  • star-100
  • star-100
  • star-100
  • star-0
Services
  • star-100
  • star-100
  • star-100
  • star-100
  • star-0
Usability
  • star-100
  • star-100
  • star-100
  • star-100
  • star-100
Features
  • star-100
  • star-100
  • star-100
  • star-100
  • star-0
Total
  • star-100
  • star-100
  • star-100
  • star-100
  • star-25
Not available via OWM