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Willing Review 2022

Willing has been on the market since 2015, but this company is not accredited by the Better Business Bureau, and we couldn’t find any Willing.com reviews online. This company offers three different estate planning packages for $69, $299, and $399. Willing is a decent option overall, but the lack of reviews may be discouraging for some consumers.

Have you tried this company? How would you rate your experience?

Services:

  • Last will and testament
  • Living will
  • Living trust
  • Financial Power of Attorney

Availability map:

Available in Hawaii Available in Hawaii Available in Hawaii Available in Hawaii Available in Hawaii Available in New York Available in Vermont Available in New Hampshire Available in Maine Available in Massachusetts Available in Connecticut Available in Rhode Island Available in New Jersey Available in Connecticut Available in Maryland Available in Oregon Available in Washington Available in Idaho Available in Wyoming Available in Montana Available in North Dakota Available in South Dakota Available in Nebraska Available in Kansas Available in Oklahoma Available in Texas Available in Minnesota Available in Iowa Available in Wisconsin Available in Missouri Available in Arkansas Available in Louisiana Available in Mississippi Available in Alabama Available in Tennessee Available in Georgia Available in Florida Available in South Carolina Available in North Carolina Available in Illinois Available in Michigan Available in Indiana Available in Kentucky Available in Ohio Available in Virginia Available in Pennsylvania Available in West Virginia Available in Nevada Available in Alaska Available in Alaska Available in Arizona Available in New Mexico Available in Utah Available in Colorado Available in California

Value for Money:

Average

Official website:

Overall rating79.4%
  • star-100
  • star-100
  • star-100
  • star-100
  • star-25
Updated Jul 29, 2022
Not available via OWM

Pros and cons

  • Only pay when you print and sign a document
  • Money-back guarantee
  • Explanations in simple English
  • No chat or email support
  • Plans and pricing are not explained well
  • Not good for complex situations
 

Our Top-Rated Alternatives to Willing

1
Overall rating 97.1
  • star-100
  • star-100
  • star-100
  • star-100
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Oldest Will Making Service
Services
  • Last will and testament
  • Living will
  • Living trust
  • Medical Power of Attorney
  • Financial Power of Attorney
  • + 3 more
  • Will Codicil
  • Amendment to Living Trust
  • Revocation of Living Trust
Pros and cons
  • Detailed forms and instructions
  • Includes 35 documents+2 books
  • Can use for multiple people
  • Regular updates as laws change
2
Overall rating 98.6
  • star-100
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Best Selection of Features
Services
  • Last will and testament
  • Living will
  • Living trust
  • Medical Power of Attorney
  • Financial Power of Attorney
  • + 4 more
  • Will Codicil
  • Amendment to Living Trust
  • Revocation of Living Trust
  • Pet Guardian Trust
Pros and cons
  • Detailed final documents
  • Intuitive user interface
  • Easy to ask a lawyer or support
  • Good form builder
3
Overall rating 95.1
  • star-100
  • star-100
  • star-100
  • star-100
  • star-75
Great Value for Money
Services
  • Last will and testament
  • Living will
  • Medical Power of Attorney
  • Financial Power of Attorney
Pros and cons
  • Customizable will template
  • Easy to update long-term
  • Free unlimired updates for one year
  • 30-day money-back

Editorial Notes

Willing is a convenient and easy-to-use online tool for your estate planning needs that offers you a complete estate planning package. When you make a will on this website, you get a set of key estate planning documents, such as transfer on death deed, revocable living trust, durable power of attorney, and more.

In case you need additional information on the legal requirement of your will, how to make your own will, and other aspects of will-making, go to the Willing learning center and find the answers to the key questions. Step-by-step checklists and personal guidance are also available to make the process of will making even easier for you.

Credibility: Is Willing legit?

Established in 2015
Registered in Miami, FL
Google Rating n/a
BBB grade F (NOT BBB ACCREDITED)

Is Willing legitimate? It has been on the market for a decent amount of time to gain a good reputation among customers. However, the company is not accredited with the Better Business Bureau, and we could not find any Google Willing reviews.

In order to create a will, you need to register on Willing. You can create a unique login and password or use your Google or Facebook account. It will take you about 30 minutes to fill in the questionnaire online and print out your will.

Is Willing safe? Is Willing secure?

Willing takes full responsibility and accountability for the safety of your personal information. All sensitive personal information that you enter on their website is transmitted via Secure Socket Layer (SSL) technology. Willing has built its service on top of Amazon Web Services (AWS). Amazon maintains ISO 27001 and SAS70 Type II certification for the AWS infrastructure. All these measures make Willing a safe and secure site that protects your personal data up to industry standards.

Willing Services and Pricing

Willing offers three different tiers of service. Below, we outline the cost of each, and what they offer:
Services one-doc Package 1 Package 2 Subscription
Last will and testament
Living will
Living trust
Financial Power of Attorney
$69 $299

Other documents

Ultimate Care: $399. Offers everything in the Homeowner plan, plus overnight shipping of documents and top-tier customer support.

Last Will and Testament

Expresses your wishes after your passing. In it, you can name an executor, divide your estate in any manner you choose, and decide custody for any dependants.

Living Will

Expresses your wishes in the event of your incapacitation. This document lays out preferred treatment options, and the person responsible for carrying out your wishes.

Durable Power of Attorney

Names the person responsible for making financial decisions on your behalf in the event of your incapacitation.

Revocable Living Trust

A document that puts your property into a trust. In this structure, you can avoid the time and capital-consuming probate process.

Transfer on Death Deed

A simpler version of a revocable living trust. This deed moves property to a named individual on your passing, thereby avoiding probate.

Willing: Strengths

  • Create documents for free – You can create and review your legal documents with Willing free of charge. You will only need to pay if you want to print out and sign your documents.
  • State-specific laws covered – Estate planning law varies greatly from one state to the next. Consequently, this reality hamstrings many free will creation services. Willing online will-maker does not suffer from this issue, as they thoroughly research state laws concerning estate planning.
  • They study the outcomes of estate planning court cases – Complicated estate planning issues wind up before the courts every single year. The outcome of these cases can set legal precedents that can affect estate planning decisions. As a result, Willing protects its users from negative repercussions, and they can also benefit from loopholes.
  • User experience is top-notch – Prompts are easy to understand. Because of this, users can complete their Willing will and other documents in as little as 15 minutes.

Willing: Weaknesses

  • Willing cost can be a barrier – Life is expensive these days. Whenever possible, most of us look for the cheapest deal. In the estate planning space, market forces have pushed minimum costs to zero. These solutions don’t have the complexity that Willing offers. However, if money is tight, paying $69 for the base plan may be a tough sell. However, sometimes you might be able to take advantage of a Willing discount.
  • Base plan has limited scope – Willing offers different tiers of service. The base plan offers Last Will & Testament, a living will, and power of attorney documents. However, to access other documents, you must upgrade. Doing so, however, can require paying upwards of $399.
  • Lack of Specifics – We’ll preface this by praising Willing for staying on top of state laws. However, for a paid product, it lacks the attention to detail we expected to see. For instance, it’s possible to list minors as a beneficiary of the property. This is a problem, as they can’t inherit property above a certain amount. As a result, you can end up with an invalid will, despite having paid good money for its creation.

Compare Willing

Payment structure Flat fee
Free trial No
Guarantees Money-back guarantee
States covered All states
Attorney Support No
Attorney Cost n/a

There are a lot of things you need to consider when choosing an online will-making service. For instance, how many documents do you need? Do you want to have your will checked by an attorney? Do you want to buy individual documents or would you prefer to pay for a subscription? And even if you have answers to all of these questions and know exactly what you need, you still need to spend a lot of time researching different companies to find one that fully meets your needs. But the “Compare” section in our reviews makes this process easy. Below, you can see a detailed explanation of how Willing compares to its competition. You can also find the same comparisons for all other will-making services on their respective review pages.

1-4 Docs 38.9% 5-7 Docs 38.9% 8+ Docs 22.2%
Number of documents offered by different will makers
Willing offers 1 to 4 documents

Number of Documents Offered

Unlike many other estate planning companies, Willing offers a fairly limited list of services to its customers. These include a last will and testament, living will, living trust, and financial power of attorney. These documents are enough to get a basic estate plan in place, but if you need to make more complicated documents (such as medical power of attorney, will codicil, guardianship documents, etc.) you would need to find another will-maker, or pay a lawyer to put these documents together for you.

Package only 16.7% Subscription only 33.3% Subscription or one-doc 27.8% Package or one-doc 16.7% One-doc only 5.6%
Payment structure offered by different will makers
Willing offers package-only payment options

Payment Structure

Willing customers can choose from three document package plans offered by the company. The Individual package includes a living will, last will and testament, and financial power of attorney. The Homeowner plan includes everything in the individual package, plus a transfer on death deed and a revocable living trust. Lastly, the Ultimate plan doesn’t include any extra documents, but instead offers premium customer support and document delivery. Unfortunately, this company doesn’t allow its customers to purchase individual documents, or to get a subscription. So if you would prefer to pay for your estate planning documents individually, you may be better off choosing one of the competitors of Willing.

Money-back guarantee 55.6% No guarantee 44.4%
Availability of money-back guarantees offered by different will makers
Willing offers a money-back guarantee

Guarantees

On its website, Willing promises to issue a refund if you purchase one of their packages and end up unhappy with the product for any reason. This money-back guarantee is fairly standard among most estate planning companies, but it’s still great for people who are worried about wasting their money on a subpar service.

No 50% Yes 50%
Availability of attorney support offered by different will makers
Willing does not offer attorney support

Attorney Support

One downside of Willing is that the company does not provide free or paid attorney support. So if you want to be able to consult an attorney about your documents or have them checked by a licensed legal professional, you will need to find an independent lawyer and pay full price for their services. However, numerous other online estate planning companies offer free or discounted consultations with attorneys in their network.

Limited-time 38.9% Unlimited 38.9% Until subscription ends 22.2%
Free document update period offered by different will makers
Willing offers a limited-time free document update period

Free Document Update Period

Each of Willing’s estate planning packages includes free document updates for 6 months, meaning you will be able to make as many changes to your documents as you want without having to make any extra payments. This is very convenient if you’re expecting changes in your estate or family situation in the near future.

No 83.3% Yes 16.7%
Phone app availability offered by different will makers
Willing does not have a phone app

Phone App Availability

Despite the growing popularity of smartphones, the majority of online will-making services—including Willing—still don’t offer apps for users looking to create their estate planning documents on a mobile device. But while this may cause some inconvenience for some customers, you can still use the Willing website in your mobile browser.

Ease of Use

Instructions Yes
Output format PDF, email
Turnaround Time Instant
PlatformWeb
Updates Limited-time

Willing takes the hassle out of creating a will with its clean and easy-to-navigate will maker software. Customers can answer most questions by clicking buttons. When it comes to open-ended questions, Willing explains them in plain English, further speeding along the process.

In all, you can complete your Last Will & Testament in 15 minutes or less. Don’t worry about a sub-par end product, though – using your answers, they whip up a lawyer-approved document, complete with legalese.

Unique Functions Offered by Willing

Willing offers more than just estate planning documents. They also offer:

Premium Customer Support

Those customers who purchase an Ultimate Care Plan for $399 get such unique functions as unlimited document updates for up to three years and overnight delivery.

Willing Stories

This is Willing’s business blog. Here, you’ll find posts covering estate planning issues, family planning issues, and lifestyle tips.

Learning Center

Estate planning, like all legal issues, can get really complicated, really fast. The Learning Center allows you to educate yourself on estate planning, will creation, and probate issues.

FAQ

Do I need to register an account with Willing in order to create a will?
Yes, you need to register an account by clicking on the Start My Will button, but the registration process is very easy. It will be even easier if you have a Google or a Facebook account.
Do I need to download software on my computer?
No, you can create all the legal documents using the online templates.
Will the documents I create with Willing be legal in my state?
Yes, Willing modifies the templates according to the laws of the state where you live. They offer services to their clients in all 50 states and the District of Columbia.
How long will it take me to create a will with Willing?
It will take you only about 30 minutes to fill in the questionnaire and print out your will.
Do I need to sign my will in front notary public?
Not necessarily. You can just sign it by yourself. However, if you decide to notarize your signature, you will need a witness who is not your relative.

Bottom Line

It’s become tougher for companies to offer paid will creation services these days. Numerous free options have emerged, putting pressure on existing solutions. Despite that, Willing continues to do well.

For now, their paid product delivers decent value on the low end. For $69, you can get three very important estate planning documents created in accordance with local laws. However, the company’s price jump is a bit steep for the higher tiers unless you can find a good Willing promo code. Overall, we think that Willing is a legit option for people who want to create a simple will or a living trust.

Ratings

Credibility
  • star-100
  • star-100
  • star-100
  • star-100
  • star-0
Services
  • star-100
  • star-100
  • star-100
  • star-100
  • star-0
Usability
  • star-100
  • star-100
  • star-100
  • star-100
  • star-100
Features
  • star-100
  • star-100
  • star-100
  • star-100
  • star-0

Total
  • star-100
  • star-100
  • star-100
  • star-100
  • star-25
Not available via OWM
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