Fabric Review 2024
MeetFabric.com is the estate planning arm of Gerber Life Agency, LLC, which has been offering its services to customers since 2015. It has a Trustpilot Score of 4.8/5 based on over 1,500 online reviews. Fabric offers only one service: free online last will and testaments. Though this company provides a satisfactory product, it has also been accused of using unethical marketing tactics.
Value for Money:
Pros and cons
Editorial NotesWith Fabric.com, you can apply for term life and acidental death insurance and create your will. You can go online from your laptop or desktop or download a mobile app. Term life insurance and accidental death policy are issued by Vantis Life, a life insurance company founded in 1942 and currently rated “A+” for financial strength and claims-paying ability by A.M. Best.
Credibility: Is Fabric legit?
Fabric.com has been on the market for over 5 years now and had enough time to build a strong reputation with its customers. The company is accredited with the Better Business Bureau with an A+ rating, and the Google reviews are very high, 4.7 stars out of 5.
The main business of Fabric.com is selling life insurance, but they also offer free templates for creating your will.
Is Fabric safe? Is Fabric.com secure?
Fabric takes data security and protection very seriously. Their Web APIs and web pages are secured with High Assurance SSL certificates that support encryption algorithms with key lengths up to 256 bits and prohibit any key lengths shorter than 128 bits.
Fabric's cloud infrastructure, where all your documents are stored, employs Multi-Factor Authentication for management operations. All the sensitive information is protected by encryption algorithms.
Fabric applications undergo regular internal source code audits. Internal audits are augmented by regular third-party audits.
High standards and leading practices identified by independent security organizations (e.g., OWASP) are integrated into all Fabric code creation processes. All these measures make Fabric a safe a secure site that you can trust.
Fabric Services and Pricing
MeetFabric.com offers simple Last Will & Testaments for free. However, it does charge for life insurance policies, its staple product.
MeetFabric.com is more than a will creation service. Below, we’ve outlined everything they offer:
|Last will and testament
Last Will and Testament
Accidental Death and Term Life Insurance
If you’re looking to make a will, you have over a dozen options to choose from but only a few of these companies offer free documents, just like Fabric. Still, the selection of an online will-making service is not a task you should take lightly, as a will is one of the most important documents you will make in your lifetime. So to help you easily compare different companies and find the best option for you, we’ve assessed all online will-making services according to six key criteria. You can see our assessment of Fabric compared to its competitors below.
Number of Documents Offered
As mentioned above, Fabric is an insurance company first and foremost. As a result, its online estate planning services are very limited and the company offers just one template: a last will and testament. This means that Fabric’s estate planning services are best for people who just need a very basic estate plan that consists of a simple will. The company doesn’t offer trusts, guardianship forms, or other types of estate planning services that Fabric’s competitors have.
You can create a last will and testament using Fabric free of charge, and you do not have to be a Fabric insurance subscriber to do so. This is a great option if you are happy to have a very basic will. Unfortunately, free Fabric wills are likely not adequate for most people because their scope is severely limited. Plus, Fabric doesn’t adjust its estate planning forms to fit the laws of different states. This will maker would most likely be a good fit for you if you are leaving all of your assets to a sole beneficiary with no special requests.
Fabric doesn’t have any money-back guarantees on its wills because the documents are free to create.
Fabric is an insurance company, not a law firm or full-scale online estate planning service. So unsurprisingly, the company doesn’t have any attorneys on staff or in its network to offer legal support to its customers. If you want to consult an attorney about your will, you will need to find an independent specialist, or choose another online estate planning company that provides legal support.
Free Document Update Period
As you know, you don’t need to pay anything to create a last will and testament using the template provided by Fabric. As a result, you can update your will by creating a new document free of charge as many times as you want.
Phone App Availability
Fabric makes it very convenient for users to create wills using a smartphone or tablet, as the company has a dedicated mobile app. This feature is quite rare among online estate planning services, and it can be very convenient for people who don’t have access to a computer.
Ease of Use
Customer Review Analysis
To effectively evaluate Fabric in the context of the online estate planning industry, we conducted a thorough analysis of a wide range of online reviews. Our aim was to provide a clear comparison between Fabric and its competitors in this space. To do so, we categorized the reviews into three distinct groups: positive, negative, and mixed. The mixed reviews encompass those that contained both favorable and unfavorable elements or were neutral. This classification allowed us to gain insight into the overall customer sentiment towards Fabric’s services, examining not only the clear-cut positive or negative experiences but also the nuanced feedback found in mixed reviews.
Distribution of Fabric reviews compared to industry-wide average
Our review analysis for Fabric shows that the company has a higher rate of positive reviews and a lower rate of negative and mixed reviews compared to the industry average. This indicates that Fabric's customers tend to be more satisfied with their services than those using other online estate planning platforms. The data suggests a consistent customer experience with Fabric.
Most frequently given reasons for liking or disliking Fabric
In our analysis of the reasons behind customer feedback for Fabric, we focused on the most common points mentioned in positive and negative reviews. For positive feedback, a notable proportion of Fabric's customers highlighted the ease of use and the quickness of the process, with these aspects being mentioned more frequently than the industry average. The company also received recognition for its well-designed documents, although this was slightly less than the average in this category.
On the negative side, the criticisms of Fabric were relatively minimal and on par with the industry standard. A small percentage of reviewers mentioned issues such as an unreasonably high price, unhelpful client support, and a process that takes too long. However, these negative aspects were cited at a rate consistent with the general industry feedback, indicating that Fabric's shortcomings, while present, are not significantly out of step with common industry challenges.
Distribution of reviews by service type
Despite Fabric's focus on free online last will and testament services, our analysis shows a diverse distribution in customer reviews. A smaller portion of Fabric's reviews specifically mention their estate-related services compared to the industry average, potentially reflecting the broader insurance services of Gerber Life Agency being reviewed as well. Additionally, a minimal number of reviews explicitly reference non-estate services. Notably, a significant majority of the reviews fall into the 'unknown' category, indicating that many customers do not distinctly categorize their feedback as either estate-related or pertaining to other services offered by Gerber Life Agency.
Unique Functions Offered by FabricMeetFabric.com offers more than free Last Will & Testaments. Below, we’ll run down additional services they offer:
Bottom LineDo you have an uncomplicated estate and want to save money on a will? If so, the will creation tool from MeetFabric.com may work for you. However, the scope of this tool is quite limited, thus, they can’t provide documents that are well-tailored for residents of all 50 states. As such, people who want to leave a detailed, well-written will may want to find another paid or free will provider.